Lee
Philadelphia,#2Consumer Suggestion
Fri, March 05, 2004
I am also a consumer who has experienced the shuffle of FCNB/Newport News accounts through a series of entities, exhorbitant late and over-the-limit fees even though the account was closed, etc. In fact, I have retained an attorney regarding this matter, and she is also experiencing difficulty contact the "real" Newport News/FCNB. Make sure to document all activities, and put all of your correspondence to this company in writing. Getting return receipts for your letters to this company is also recommended.