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  • Report:  #65104

Complaint Review: FCNB - Old Bethpage New York

Reported By:
- Carson, Washington,
Submitted:
Updated:

FCNB
9300 S.W. Gemini Drive Old Bethpage, 11804-9001 New York, U.S.A.
Phone:
503-520 8200
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
FCNB credit card customers check your statements. With your December 2001 or January 2002 closing statement you should have received a 2 page Important Notice of Change In Terms To Your FCNB Accounts notifing customes of late fee and overlimit fee increase from $29 to $35 effective 1/01/02.

I did not receive a closing statement for 1/2002 or a copy of this notice of change, and I suspect 1000's of other customers also were not notified. Look closly at your statements as I was charged $35 O/L fee on 11/26/01, 12/26/01 and a $35 late fee on 11/26/01, all prior to to effective 1/01/02 date. Also a sneaky $35 late fee with description: LATE FEE DEC PAYMENT was charged on my 2/25/02 closing statement.

These erroneous charged caused my credit card to go over the $300 limit by $13.38 causing a domino effect of over $400 in erroneous fees over a 7 month period. I charged only $59 on the card and ended up paying over $500 in monthly payment over a 7 month period. To make matters worse, FCNB cancelled my card, turned it over to collections with Alliance One and continued sending monthly closing statements assessing O/L and late fees for 4 months demanding of over $900 total.

AS a result, I have derogatory information on my credit report and do not have a credit card because of FCNB. Check your statements for Min. Payment due of $10 which is a trick to get you to send only $10 and charge you $70 in fees to throw your account overlimit thereby assessing more fees. And also look for Past Due Amount of $10 which is arbitrarily added to closing statements as a trick and no matter how large a payment you make, additional erroneous fees will be assessed.

Randy

Carson, Washington
U.S.A.


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