- Report: #472226
Complaint Review: FEDGRANTUSA - Internet
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FEDGRANTUSA
fedgrantusa.com Internet, U.S.A.
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FEDGRANTUSA Fraudulent Charges on credit card - NEVER heard of them! - NEVER ordered ANYTHING! Internet
Found charges on Citi Platinum MasterCard by "WWW FEDGRANTUSA COM UT" for $2.29 on 6/29/09 and $39.95 on 7/7/09. I've read other consumer complaints on this website (ripoffreport) and the company's rebuttal to them, generally stating the consumer bought/ordered some CD and signed up for some trial membership that renews automatically, or that the consumer was involved/interested in some sort of grant.
I have NEVER heard of this company, NEVER ordered any CD, have NO interest or connections to ANY grant(s) of any kind - - ever!
These charges are not accidental - this company is running a SCAM - I've reported them to Citi and canceled my card.
I've never had fraudulent charges on my card before, but today I discovered this one, and two others: "WWW SKYPE COM INTERNET GBR" for $14.05 and "AG SKIN CARE CA" for $7.95 and $49.95 - again, never used Skype, never heard of AG Skin Care!
I hope they catch these scammers!
Kelly
Vero Beach, Florida
U.S.A.
I have NEVER heard of this company, NEVER ordered any CD, have NO interest or connections to ANY grant(s) of any kind - - ever!
These charges are not accidental - this company is running a SCAM - I've reported them to Citi and canceled my card.
I've never had fraudulent charges on my card before, but today I discovered this one, and two others: "WWW SKYPE COM INTERNET GBR" for $14.05 and "AG SKIN CARE CA" for $7.95 and $49.95 - again, never used Skype, never heard of AG Skin Care!
I hope they catch these scammers!
Kelly
Vero Beach, Florida
U.S.A.
1 Updates & Rebuttals
Customer Service Administrator
St. George,Utah,
U.S.A.
Resolution offer
#2
Fri, September 04, 2009
I apologize for any misunderstanding regarding the services you've been receiving from our company. There are no commitments with the free product however there is a bonus free trial period to membership websites that accompanies the free CD and we do our best to disclose this as it is stated several times throughout the ordering process - on the sales page, the order page, the confirmation page and the thank you email, it is then also explained in the first paragraph of the Terms and Conditions of the offer. We offer the trial periods to give our clients a chance to use the services and see the value of them for themselves before they are billed for them. The trial periods are free for 7-30 days from the order date depending on which bonuses apply and we would not have charged you had you called customer service and canceled during the trial period as it is not our desire to bill clients who do not want the membership after the free trial offer ends.
The following is the first paragraph of the Terms and Conditions of the offer (the Terms and Conditions and Privacy Policy links can be found on every page of the sales ad):
Bonus Material Terms and Termination.
By purchasing this product, you agree to adhere to the termination agreement as outlined on the order page, confirmation of order page, and confirmation email, which is that you, the buyer, are not entitled to a refund of the upfront cost of any shipping and handling that may or may not have been charged to you for delivery of said product. Furthermore, any free trials that may or may not be offered with this product are only free during the said allotted time of the free trial period as outlined within the product sales page, confirmation of order page, and confirmation email. If you have not cancelled the free bonus within the free trial period (if
