Customer Service Administrator
St. George,#2UPDATE Employee
Wed, June 10, 2009
Dear Velvie, Our company provides customer service for some of the Web Savers programs. There would have had to have been another order placed for an online program in order for you to have been given the opportunity to choose to view the additional program WSC. As it is not our policy to ever charge a customer that is not interested in utilizing the additional services that accompany the free CD. Clients simply need to follow the instructions to contact customer support at 1-866-370-7270 and express a desire to cancel services during the free trial period, or anytime thereafter. If you have not yet contacted Customer Service please do at this number 877-495-1190 and they will happily assist you with your concerns. If you have contacted customer service and you feel that we have failed you in some way please call me directly at 435-773-1795 or email me at [email protected] I would be happy to address your concerns ASAP. Sincerely, Online Customer Support