Fenton
Ridge,#2REBUTTAL Owner of company
Thu, March 11, 2004
I moved and sent cards to my customers. As we all know a lot of people throw cards away as being junk mail. My phone # 1-800-354-0385 is posted and if anyone has a problem the machines have a three year parts and labor warranty.
Fenton
Ridge,#3REBUTTAL Owner of company
Wed, March 10, 2004
I changed my phone number to an 800# in order to make it easier for my clients. I did send out a mailing, however like many mailings it could have ended up in the garbage. I'd be delighted for this lady to contact me and allow me to resolve her problem. I would contact her, however I don't know who she is, as she only gave a first name. In addition all the paperwork that comes with my equipment has information that directs customers to the head office, where I can be contacted.