Righteous1
gg,#2Consumer Comment
Sat, March 10, 2012
Rule of thumb. Request all information in writing from them. That would have ceased the call. Secondly in this day and age, have you no common sense to truncate the SSn? Seriously its appauling that you would just so willingly give such out over a CELL phone no less.
You are in control on any phone call, you have the hang up option. Learn to use it. Stop holding the Bank accountable since you have NO proof that the call even came from them! All you know is that a person called "claiming" to work for them. As to the Power of Attorney info, go thru a Lawyer first and they can remit this on your husbands behalf. This way you have LEGAL safety should it be fraud or identity theft.
Concerned
United States of America#3Consumer Comment
Sat, March 10, 2012
I am sincerely concerned about your report. In this day and age there is several scams out there. What I mean by that I would if I were you (if possible)go to a 5/3 Banking center with the POA documents and confirm that the call you received was really from 5/3 Bank.
The first thing that peaked my interest is that they called your cell phone; would your husband provide your number and not his? Second thing that got my attention was that "customer service" may not know the reason for the call, I am not sure how to respond to that except ????Huh????
I really feel that it is very important that you visit a banking center because you provided his ss# and if it was really a scam; alerts need to be placed on his credit reports. If you are not located in an area where 5/3 bank is located go to their website 53.com and find the location nearest you and I would call and probably ask for the manager.
Best of luck to you.
Steven
Jacksonville,#4Consumer Comment
Tue, December 27, 2011
Call the 800 number that came with the loan and see what they can tell you. Chances are they will not tell you anything since your name is not on the loan and since you will not provide them with a copy of the "Power of Attorney" (which is a legal document your husband should have left you with when he deployed) they are not obligated to do so.
At the very least you should contact your husband and ask him about this and make sure that if he set up an allotment that it is being paid.
Susan
This City,#5General Comment
Tue, December 27, 2011
You said "She says she can't find it without the SSN associated with the account. I give it to her. "
You should look into identity theft insurance.