- Report: #640943
Complaint Review: fifth third bank - Internet Ohio
Reported By:
a nice guy -
garfield hts, Ohio, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
fifth third bank
9301 vista way, garfield hts, ohio 44125 Internet, 44125 Ohio, United States of America
Phone:
2164755304
Web:
www.53.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
fifth third bank 5th 3rd bank they treated me like a 2nd class citizen wow cant believe this is going on in customer service in 2010 Internet, Ohio
My Partner went to open up a checking account at 5th 3rd bank in both our names. The manager opened and told him to have me come in and just sign some paperwork and it will all be good. So i took today off, and went in today to sign the paperwork and they need my drivers license. The reason we chose 5th 3rd bank is because we just purchased a house with them and i have a car payment with them so how convenient. While my Partner was there he got a brochure on Valuing the GLBT Community....
Well LET ME TELL YOU!!!!! THEY NEED TO LEARN CUSTOMER SERVICE BEFORE THEY START VALUING ANY COMMUNITY. WHATS THE POINT IF YOU HAVE NO CUSTOMER SERVICE.
Anyways so when i went in there there was 2 clerks behind the counter and 2 office had workers in them one with customers and one eating his lunch at his desk.
The clerks behind the counter told me have a seat and someone will be with you shortly.
Well after 5 min of setting there now i'm and older guy!
A young girl walks in. goes to the counter and the clerk behind the counter says to the guy working in one of the offices when r u going to be done with those customers he said in a bit. The clerk who is a tall guy says ok when you are done you wait on that guy over there and i will take her in the office and wait on her....
Her i have been waiting for 5 min and he takes her ahead of me!!!!!!!!!!!!!! total shock.....
well i told the guy who eventually waited on me who is the manager and he said the guy who did that is...
anyways that guy is the guy who opened our account and he never put my name on it.. So now my partner and i will have to take off again and come back and he can add me... Heck no i will go somewhere else that is horrible.... And they value GLBT!!! THAT'S JUST BECAUSE THE REALIZE THAT THE GLBT COMMUNITY HAS A WHOLE LOT OF DISPOSABLE INCOME AND THEY JUST WANT IT. THEY DON'T WANT YOU!!!!!
Well LET ME TELL YOU!!!!! THEY NEED TO LEARN CUSTOMER SERVICE BEFORE THEY START VALUING ANY COMMUNITY. WHATS THE POINT IF YOU HAVE NO CUSTOMER SERVICE.
Anyways so when i went in there there was 2 clerks behind the counter and 2 office had workers in them one with customers and one eating his lunch at his desk.
The clerks behind the counter told me have a seat and someone will be with you shortly.
Well after 5 min of setting there now i'm and older guy!
A young girl walks in. goes to the counter and the clerk behind the counter says to the guy working in one of the offices when r u going to be done with those customers he said in a bit. The clerk who is a tall guy says ok when you are done you wait on that guy over there and i will take her in the office and wait on her....
Her i have been waiting for 5 min and he takes her ahead of me!!!!!!!!!!!!!! total shock.....
well i told the guy who eventually waited on me who is the manager and he said the guy who did that is...
anyways that guy is the guy who opened our account and he never put my name on it.. So now my partner and i will have to take off again and come back and he can add me... Heck no i will go somewhere else that is horrible.... And they value GLBT!!! THAT'S JUST BECAUSE THE REALIZE THAT THE GLBT COMMUNITY HAS A WHOLE LOT OF DISPOSABLE INCOME AND THEY JUST WANT IT. THEY DON'T WANT YOU!!!!!
1 Updates & Rebuttals
I am the law
Chicago,Illinois,
USA
Are you really surprised?
#2Consumer Comment
Tue, September 20, 2011
Ok, I'm not saying it was the best customer service, but let's do the math here. Imagine for a minute that you're an everyday, heterosexual guy. Who would you rather wait on, a young lady or two old gay dudes?
I agree that they should've valued the "first come, first serve" policy, but I'm far from shocked.
Report Attachments
