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  • Report:  #218742

Complaint Review: Fifth Third Bank - Internet

Reported By:
- Jacksonville, Florida,
Submitted:
Updated:

Fifth Third Bank
www.53.com Internet, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I am confused and thought maybe someone out there knows whats going on. I have been getting e-mails in my Mailguard stating I need to download their form and update my info. I am not aware of an account with this bank. Is this legit? Am I being scammed or what? I don't download anything I am not sure of especially if it comes into my Mailguard. Hope someone knows something.

Thanks

Jeri

Jacksonville, Florida
U.S.A.


7 Updates & Rebuttals

Ashley

Bradenton,
Florida,
U.S.A.
Check your credit reports.

#2Consumer Suggestion

Fri, November 03, 2006

This is most likely a phishing attempt, but it may also be that someone used your information to open an account. You are entitled to a free credit report from Experian, Equifax and TransUnion, once per year. Go to annualcreditreport for your free reports. Do not use freecreditreport, they will make you sign up for their service. You can also order your free reports by mail or by phone. Check ftc.gov for details. Search FCRA for more details. Print out the FCRA for handy details. Never click on a link in this type of email, it could take you to a phony duplicate site.


Jeri

Jacksonville,
Florida,
U.S.A.
Thanks

#3Author of original report

Thu, November 02, 2006

I figured this was the case. I too have been sent e-mails from pay-pay and e-bay this was just a new one on me. I appreciate the heads up and I have been deleting all of them with no response. Again, Thanks, Jeri


Tom

Cinnaminson,
New Jersey,
U.S.A.
Not from Fifth Third Bank

#4Consumer Suggestion

Thu, November 02, 2006

This email is commonly known as a "phish" email and the scammers want you to go to their website (not the URL in the email, it's fake) so they can steal your identity. Delete the email right away and NEVER click on email from financial institutions or places like Paypal or Ebay. They're usually fake.


Robert

Wallingford,
Connecticut,
U.S.A.
Its called phishing.

#5Consumer Comment

Thu, November 02, 2006

They attempt to lure you into providing you personal iinformation. They use the larger bank names since they will end up getting a larger percentage of victims. I get these from Wells Fargo, Paypal, 5/3. I have accounts with none of them. No bank will ever ask you your personal information by email ever. Delete the email. If there is ever any question, call the bank or whatever company is asking for the info first.


Robert

Wallingford,
Connecticut,
U.S.A.
Its called phishing.

#6Consumer Comment

Thu, November 02, 2006

They attempt to lure you into providing you personal iinformation. They use the larger bank names since they will end up getting a larger percentage of victims. I get these from Wells Fargo, Paypal, 5/3. I have accounts with none of them. No bank will ever ask you your personal information by email ever. Delete the email. If there is ever any question, call the bank or whatever company is asking for the info first.


Kate

Toledo,
Ohio,
U.S.A.
PHISHing Scam Alert

#7Consumer Suggestion

Thu, November 02, 2006

You have received an email known as a 'Phish'. These emails are sent out to massive email lists that spammers accumulate - predominantly from those cute nonsense emails that get forwarded from buddy to buddy and those that are harvested from web sites. The email is not from 5/3 Bank but from a thief. Some of the email addresses on the list will turn out to be 5/3 customers just because of the sheer volume of these phishers' lists. SOME of those 5/3 customers will be naive enough to fill out the form and submit their account user name and password. The thieves then take that username and logon to access the account and remove the funds from that account.


John

Roseville,
Illinois,
U.S.A.
You are wise to err on the side of caution, but...

#8Consumer Suggestion

Thu, November 02, 2006

You are very smart to err on the side of caution, however in this case, the email address you listed in your posting is a valid website for Fifth Third Bank. Perhaps you had deaings with another bank thet they have acquired or have a credit card that they have taken over? My suggestion would be to contact a local branch, (if unable to locate one, go to the website to get a number...you need give no personal info for this), and contact them to see the purpose of the call. Finally, I just want to disclose that I am a banker, but have never had any affiliation with Fifth Third or any of theit affiliates. Good Luck.

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