- Report: #249106
Complaint Review: Financing Alternatives Inc. - Chesapeake Virginia
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Financing Alternatives Inc.
565 Cedar Rd. Ste 1 Chesapeake, 23322 Virginia, U.S.A.
Phone:
800-242-7144
Web:
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Financing Alternatives Inc. Watch out! financing Alternatives Inc. huge liars! Ripoff Chesapeake Virginia
I fell for the ad on tv for Financing Alternatives Inc. Bad Credit-no problem Scam.
I Started in Sept 2006 by making an order for a Acer laptop. i have made all the payments the contract asked for to Qualify for shipment. As a matter of fact each payment was $155.95 per month, deducted directly from my checking account. I was supposed to receive my computer by the end of Dec.2006. Never happened. i was informed that there were shipping delays, and they were sorry, and offered a free printer as an added bonus for the delay. Also the delay time was pushed up to March 2007.
More..now I call and they say they have another "shipping" problem and add they say how sorry they are, and they will give me a $250.00 credit for their delay. I look through their web site, and nothing there is less than $250.00, so I call and explain this. they say they can upgrade my computer, but it has to be a DELL. by this time I don't care and say yes with a delivery date of April 30. That has come and gone, so I call(you know the long wait) and finally they say that MAY 31 I should have my delivery.
NOW. I get this "We're Sorry" e mail AGAIN and my order will have to wait 120 days more before I can get it! Now I'm extremely MAD and call asking for a supervisor. I supposedly get one and tell my "sad " story to her. She is a very rude person and says If I do not like the service, I have to WRITE the office a letter. I do. Demanding ALL my money BACK! or That merchandise better be on my doorstep by may 31, 2007. Now no answer yet, but I have only 4 payments left, when I should have had the computer after the first 4 payments. I am not sending any more payments. I need a good lawyer familiar with these people and sue.
Dan
San Diego, California
U.S.A.
I Started in Sept 2006 by making an order for a Acer laptop. i have made all the payments the contract asked for to Qualify for shipment. As a matter of fact each payment was $155.95 per month, deducted directly from my checking account. I was supposed to receive my computer by the end of Dec.2006. Never happened. i was informed that there were shipping delays, and they were sorry, and offered a free printer as an added bonus for the delay. Also the delay time was pushed up to March 2007.
More..now I call and they say they have another "shipping" problem and add they say how sorry they are, and they will give me a $250.00 credit for their delay. I look through their web site, and nothing there is less than $250.00, so I call and explain this. they say they can upgrade my computer, but it has to be a DELL. by this time I don't care and say yes with a delivery date of April 30. That has come and gone, so I call(you know the long wait) and finally they say that MAY 31 I should have my delivery.
NOW. I get this "We're Sorry" e mail AGAIN and my order will have to wait 120 days more before I can get it! Now I'm extremely MAD and call asking for a supervisor. I supposedly get one and tell my "sad " story to her. She is a very rude person and says If I do not like the service, I have to WRITE the office a letter. I do. Demanding ALL my money BACK! or That merchandise better be on my doorstep by may 31, 2007. Now no answer yet, but I have only 4 payments left, when I should have had the computer after the first 4 payments. I am not sending any more payments. I need a good lawyer familiar with these people and sue.
Dan
San Diego, California
U.S.A.
1 Updates & Rebuttals
Andre
Miami,Florida,
U.S.A.
Hey Dan
#2Consumer Suggestion
Sun, May 27, 2007
Well Dan and the rest of you i am so sorry man for the inconvenience that you have had with this company.I feel all your pain as i was also a victim until May 1st.I am going to give you some hints and suggestions that would hopefully help you as well as everone who have been treated unfairly by this company. First I am going to tell you what happend to me. I started paying for my computer and stuff in Nov 2005 in the amount of $87.98 deducted every other week from my bank account.Now i completed all payments on Dec 22, 2006 then i was told it would take 6-8 weeks in production then shipped, which my computer was already out of production because there was an issue before where i completed the seven consecutive payment and qualified for shipment but i asked them to skip a few payments so i had to start over. So i called them on Feb 2,2007 and they told me due to delay issues its not going to be until April 27,th which i was furious so since i had a $250 coupon they sent me i decided to redeem it for something and they offered a printer, scanner, copier and i said ok.I called them on April 16th and they said its been delayed further until another 90 days. They offered me a digital camera at that time.It got to the point where when i call customer service i couldnt get pass the automated system.I filed a report with the BBB which didnt make any sense even though they forwarded my report to the Virginia dept of consumer affairs.However, i did a little investigation in finding out the name , address , and phone number of the CEO. I wrote him an email on April 16th the same day which i spoke to Customer service. Up to this day he hasnt responded but on April 27th, i called again and they confirmed its not going to be another 90 days and i lost it and told the rep i know whats going on and she got upset with me, at that time i explained i filed reports on them. So i wasnt prepared to ever get my computer only to find out that 4 days later a DHL driver came to my house saying he got a dell piece i jumped for joy man, i even helped the driver with it from his truck lol, and the next day after that the same guy came with my printer, they even gave me a more advance printer cuz it wasnt suppose to have fax and it does. Then just 3 days ago i got a letter from the BBB saying the company has not responed over the 2 week period they were allotted basically telling me there was nothing they could do.But i did send the BBB 2 emails telling them i got the printer and pc so thats y it didnt make any use to file a complaint with them but i think its the email to the CEO that did the trick even though he never responded up to this day. I havent heard anything about my digital camera yet but you know what, i am not even going to sweat it.Now i dont know exactly how much info i can give out here because i am new but i would like to help you guys either by providing you the name of the CEO or his email or the sources in which i obtained that info. I dont know how we would exchange that info but i can give you my email if you contact me but only with reports on this company. Wish you guys the best. Bless
