- Report: #1342661
Complaint Review: Fingerhut headquarters is actually Bluestem Brands - Eden Prairie Minnesota
Reported By:
Concerned -
daytona beach, Florida, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Fingerhut headquarters is actually Bluestem Brands
6509 Flying Cloud Eden Prairie, 55344 Minnesota, USA
Phone:
952-656-3700
Web:
fingerhut.com
Categories:
Business Rating:
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Fingerhut headquarters is actually Bluestem Brands Customer Service is a joke Eden Prairie Minnesota
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After placing an order, I was emailed that my order will be shipped to my old address. I called a minimum of 10 times to talk to a customer service representative, to inform them of this situation and to verify my new address, and each time I spoke to someone, they said they're was nothing they could do about these items going to the wrong address.
I informed them I sold the house, that the items were going to, that they would be receiving the items, and that I will not be paying for these items. They argue that they're is nothing they can do about the items going to the wrong address.
I try contacting someone at corporate, and of course that is a joke in itself. I DO NOT RECOMMEND anyone use this company for anything. I may have to get my attorney involved in order to resolve this issue.
