- Report: #1117795
Complaint Review: Finish Line - Saint Louis Missouri
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Finish Line
67 South County Center Way Saint Louis, 63129 Missouri, USA
Phone:
314-416-9660
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Finish Line SCAM! Saint Louis Missouri
When my daughter purchased shoes at Finish Line on October 7, 2013, at South County Mall in St. Louis County, Finish Line took her debit card information and gave it to Sports Illustrated magazine. Sports Illustrated and Sports Illustrated for Kids started sending magazines to our home.
Today, they debited my daughter's checking account for $26.72; according to Sports Illustrated there is another charge coming for $53.50. My daughter's account now has a negative balance and she does not have use of her money. While Sports Illustrated quickly agreed to reverse the charges, my 17 year old daughter does not have access to her money.
Sports Illustrated explained that there is information buried at the bottom of the sales receipt; if you want to stop the "free" trial of the magazines you have to call within a certain number of days. However, no one asked my daughter if she wanted a trial subscription, and certainly no one said money would be taken from her if she did not make a phone call to cancel. The number at Sports Illustrated that I called is 1-800-992-0196.
This is just so wrong, on so many levels.
