- Report: #890378
Complaint Review: First Premier - Sioux Falls South Dakota
Reported By:
AJackson -
Dallas, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
First Premier
Sioux Falls, 57117-5529 South Dakota, United States of America
Phone:
8009875521
Web:
www.mypremiercreditcard.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
First Premier Rip Off- Take your payment and put your account on Hold even after financial institution confirm you as the authorized user. Sioux Falls, South Dakota
I paid my credit card on time and in full every time- on May10, 2012 I lost my debit card ending in
9*** and received a new debit card (new debit card ending #9***) from with
financial institution.
I paid my First Premier bank credit card off @ $301.33 with my new debit ending #9253 on May17, 2012 and on May18, 2012 First Premier frozen my credit card account due to I made 3 payment within 90 days with 3 differ account# ****; **** & ****.
I had my financial institution fax information stating I was the authorized users for all 3 account.
First Premier say the information provide was not 'good enough' and they need more documents stating I am the authorized user.
My financial institution has provided the same documents again. And First Premier still will not released the funds.
I paid my First Premier bank credit card off @ $301.33 with my new debit ending #9253 on May17, 2012 and on May18, 2012 First Premier frozen my credit card account due to I made 3 payment within 90 days with 3 differ account# ****; **** & ****.
I had my financial institution fax information stating I was the authorized users for all 3 account.
First Premier say the information provide was not 'good enough' and they need more documents stating I am the authorized user.
My financial institution has provided the same documents again. And First Premier still will not released the funds.
1 Updates & Rebuttals
Robert
Irvine,California,
U.S.A.
What about the 3rd account?
#2Consumer Comment
Wed, May 30, 2012
First Premier frozen my credit card account due to I made 3 payment within 90 days with 3 differ account# ****; **** & ****
- You accounted for 2 different numbers, what about the 3rd?
You are dealing with a Sub-Prime Credit Card, and one of the bottom of the barrel cards that I don't think decline anyone regardless of how screwed up a person's credit is. As a result they are going to have much tighter terms to their account to reduce their risk as much as possible.
I have never used FP, so I can't speak about them taking Debit Cards, but I can't recall a credit card that accepts debit cards for payments. Most use your Checking Account number not Debit Card number to process through an ACH transaction. So in these cases loosing a debit card should not have affected your payments at all.
Did they state that they are permanently going to hold the funds? Or is this a case where they are only going to hold it for additional time and you are just trying to get it released quicker? Have you asked them what they need?
