- Report: #318087
Complaint Review: First Revenue Assurance - Denver Colorado
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Author Confirmed
Why?
First Revenue Assurance
200 Fillmore St Ste 300 Denver, 80206 Colorado, U.S.A.
Phone:
303-5954400
Web:
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Business Rating:
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Tell us has your experience with this business or person been good?
First Revenue Assurance I paid this collection agency to settle my acct. with Tmobile back in 9/2007. They never notified Tmobile of this. I've tried calling back to get a letter of payment. No luck. They now say that they don't have my acct. They can't pull it up by my social security #. need this removed from my credit report asap. Denver Colorado
I settled my acct in full with First Revenue Assurance who was collecting for Tmobile. This was in 9/2007. I have the proof on my bank statement.
They told me they would notifiy Tmobile within a few days to advise them that I paid the acct. Never happened.
I have followed up with many phone calls asking for a payment letter, resolution, fax to Tmobile. Still nothing happened.
Now they say they don't even have my acct. Can't look it up by my social security # or DOB or name. Of course, I paid them. There wasn't any problem finding me then!
Now I'm out the money. Tmobile says they use Plaza Associates for their collector and they can't help me.
I took care of this to get it off my credit report and squared away with Tmobile. No luck as of yet, 6 months later. Please help me!
Kelly
South St Paul, Minnesota
U.S.A.
They told me they would notifiy Tmobile within a few days to advise them that I paid the acct. Never happened.
I have followed up with many phone calls asking for a payment letter, resolution, fax to Tmobile. Still nothing happened.
Now they say they don't even have my acct. Can't look it up by my social security # or DOB or name. Of course, I paid them. There wasn't any problem finding me then!
Now I'm out the money. Tmobile says they use Plaza Associates for their collector and they can't help me.
I took care of this to get it off my credit report and squared away with Tmobile. No luck as of yet, 6 months later. Please help me!
Kelly
South St Paul, Minnesota
U.S.A.
3 Updates & Rebuttals
Nikki
Chicago,Illinois,
U.S.A.
Credit Collectors
#2Consumer Suggestion
Tue, November 25, 2008
My suggestion to you is never ever pay a Collection Agency. These agencies call you and ask for your personal information over the phone. They want you to give them access to your bank account for withdrawals or access to your credit card info. YOU DO NOT know these people. YOU DID NOT sign any contracts with them. Always pay your creditor directly and keep a reciept so that when the collection agencies call you can tell them you have settled your debt with your creditor and they should contact them directly. If they bought your debt it's their problem not yours. Also keep a receipt for the purposes of dealing with any negative action on your credit report if needed. This has worked for me for over 5 years now. I beleive that credit agencies have alot to do with the uncontrolled level of identity theft in the US today. We give them our info too freely for fear of a negative credit rating. As consumers we have to be more careful. I hope this helps.
Michael
Bountiful,Utah,
U.S.A.
This will help
#3Consumer Comment
Sat, March 15, 2008
Collection agencies and credit extending institutions have a vested interest on keeping your credit hacked up. Lower scores mean you pay higher interest rates. And lending institutions pay credit bureaus a lot of money, you do not. So guess who is getting the shaft here? You and I of course! So getting a CRA (credit reporting agency) to actually do anything nice like removing old and false trade lines is next to impossible. However, there is a website that I and a lot more use to take CRA's, junk your debt buyers, collection agencies, etc etc to court and enforce our rights under Federal law. Thsi website is debtorboards.com. There is no catch, no fees, etc etc. The information is free to use at your disposal. The people there have intimate knowledge of the law as it applies to collections and credit. BudHibbs.com is also another great site that gives people information on collections agencies, attorneys, the BS they pull on us and how to deal with them. Fight back! People who take their grievences against these parasites to court are having tremendous luck. Ciao!
Steve
Bradenton,Florida,
U.S.A.
Kelly, just show them your proof of payment!
#4Consumer Suggestion
Sat, March 15, 2008
Kelly, Unless you handed them cash, there has to be some record of your payment. How did you pay them? Just get a copy of the cancelled check, or your bank or credit card statement, or money order reciept, etc. This exactly why I suggest to never deal with any third party debt collector. You should have just mailed TMobile a personal check.
