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  • Report:  #388338

Complaint Review: First Web Search Seo & Website Creation Company Representatives Phil & Nick Ripped Me Off $4 - Las Vegas Nevada

Reported By:
- glen burnie, Maryland,
Submitted:
Updated:

First Web Search Seo & Website Creation Company Representatives Phil & Nick Ripped Me Off $4
2785 East Desert OMM Rd #134 Las Vegas, 89121 Nevada, U.S.A.
Phone:
702-784-6000
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I was also contacted from first web search through a telemarketing call as well. I was given a demonstration of how they focus on search engine optimization and how they will put me in a favorable positon of google, msn, and yahoo and they would also create a website for me. They Charged me $1495 for the website and $2990 for search engine optimization. I was suppose to have 6 month campaign. I had the choice of canceling or if i continue to keep their service they would automatically renew my service and charge my credit card.

Well, I set up with a bogus website they never fully functioned or worked it had broke links in the website where if customers were navigating through the website it say errors. I had wrote a total of 57 emails to Nick and phile to correct the website so that customer would get the full information without link errors and they would reply to my email and fix some of the errors but not all. So i continued to email them to fix the problems. However never fixed the situations, never replied back to my emails once it got close to my six months.

Because of their lack of professionalism, i requested a refund and they refused because they said they did work however they never completely made a professional and fully operatable website.

so i was forced to go the my credit company and dispute the charges i charged for first web search services and sent my company 73 pages of broke promises they Service was suppose to offer, all the emails of communication i sent to them to have the errors corrected, the letter i wrote to the president about their unprofessionalism. This went on for 3 months and i was credited back my money for only the $2990 for s****. />


1 Updates & Rebuttals

Theonlybigdog

Las Vegas,
Nevada,
U.S.A.
Your Quite Lucky

#2UPDATE EX-employee responds

Fri, December 19, 2008

After reading your article on firstwebsearch.com, i looked into their site and realized that this is the same company that I worked for almost 2 years ago that I helped shut down, for bad business practices. I truly thought they were ousted when I came upon the last two posts about them. I see that they only moved about 1 mile south of their original location and now I will do everything in my power to help bring them down again. In the meantime, I think I will go see if I can get employed with them on their tech side and maybe have a little fun with a little homemade virus and their servers. Good Luck

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