Conniea78
Encino,#2UPDATE Employee
Fri, January 16, 2009
Hello my name is Connie. I'm a customer service representative for Fit Factory's Customer Service Department. I noticed your complaint and wanted you to know if you have any concerns or problems to please contact us directly. My manager's email is [email protected] or if you call our customer service line 1-866-407-1022. I apologize for the poor customer service you recieved, and I would be more than happy to take care of anything that I can for you. Our hours are Monday thru Friday 8am-5:30pm MST. If you call the customer service line any of the representatives are willing and able to assist you, although e-mail is recommended because our phone lines can entail very long waits because we are so busy. Thank you for your time and have a great day. Connie, CSA Fit Factory
Conniea78
Encino,#3UPDATE Employee
Fri, January 16, 2009
Hello my name is Connie. I'm a customer service representative for Fit Factory's Customer Service Department. I noticed your complaint and wanted you to know if you have any concerns or problems to please contact us directly. My manager's email is [email protected] or if you call our customer service line 1-866-407-1022. I apologize for the poor customer service you recieved, and I would be more than happy to take care of anything that I can for you. Our hours are Monday thru Friday 8am-5:30pm MST. If you call the customer service line any of the representatives are willing and able to assist you, although e-mail is recommended because our phone lines can entail very long waits because we are so busy. Thank you for your time and have a great day. Connie, CSA Fit Factory