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  • Report:  #260512

Complaint Review: Fleetwood Manufactured Homes - Belton Texas

Reported By:
- belton, Texas,
Submitted:
Updated:

Fleetwood Manufactured Homes
520 Sparta Road Belton, 76513 Texas, U.S.A.
Phone:
254-933-2384
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
My husband and i bought a fleetwood home in 2001 from the time we got the home things started falling apart the workers came out and claimed to have fixed the problems but apparently rigged them our molding runner that connects the trailer together is falling down cabinet doors are falling off leaks in our floors cracks in our cellings squeeky floors warped molding refrigerator has never worked like it was suppose to air conditoner is the same way we have to pay someone every 3 months to come out and fix it so we can get air the thermostat wont cut off automatically we have to turn it on and off or it runs constantly we called A+ mobile homes and they came out 3 times and never fixed anything right or we got put off and told someone would call us back and we never heard from them we called fleetwood and there isn't anything they want to do we financed this home for 30 years and theres no way it will last that long please help us and tell us if theres anything we can do.

Angela

belton, Texas

U.S.A.


2 Updates & Rebuttals

Fltwdguy

Belton,
Texas,
U.S.A.
Fleetwood Service

#2UPDATE Employee

Thu, December 13, 2007

Fleetwood offers a one year warranty with our home. The homeowner who purchased the home was requesting cosmetic repairs when the home was three years out of warranty. These request were denied. When they felt this to be unjust, we also offered the phone number to our regulatory agency, the Texas Dept of Housing and Community Affairs. This agency regulates the manufactured housing industry in Texas. They assure manufacturers build and warranty their home under specified Federal Guidelines. Issues concerning homeowner maintenance and cosmetics will not be addressed by this agency. Fleetwood has an excellent record of customer satisfaction and strives to make every homeowner happy with their home. Every reputable manufacturer provides some form of warranty or limited warranty with their product. It is no different than the auto industry; when the warranty expires, you need to perform routine maintenance in order to preserve your property. I regret that this homeowner is upset with us, however, records show repairs were done in a timely manner by a reputable Retailer and his staff. This was accomplished while the home was in warranty. The warranty and maintenance guidelines were provided to the homeowner at the time of purchase. I would hope this response will satisfy questions or concerns that have arisen due to the homeowners posting.. Fleetwood Warranty and Service


Angela

belton,
Texas,
U.S.A.
more info

#3Author of original report

Fri, July 13, 2007

i think i put we bought our home in 2001 we got it in 2003 its four years old

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