Chris
Boca Raton,#2UPDATE Employee
Thu, July 12, 2012
We are sorry to hear about your experience with Florida Peninsula claims service. We work hard to make sure all claims are reviewed timely and closed within 30 days from the date the claim is reported. While we cannot comment about the specifics of your claim, if you feel the claim was not completed to your expectations, please contact our Claims Department at (877) 994-8368.
We pledge to try to satisfy you completely in every way we can; to provide a reappraisal by a second adjuster if you don't agree with the first one and to mediate any disagreements. While we may not be able to solve all matters to everyones satisfaction, rest assured, we do pay on claims on covered items. Florida Peninsula is financially sound - "A Exceptional" Financial Stability Rating (FSR) from Demotech, Inc. and committed to its policyholders to make sure we are here when you need us the most.