Donna
Port Saint Lucie,#2Consumer Comment
Wed, August 01, 2012
Just read the company's rebuttals. You'll see exactly how your complaints will be handled.
Inspector
Tobyhanna,#3Consumer Comment
Wed, November 19, 2008
First they get Mr. "I haven't seen the install" waterpro, that knew exactly how it was installed, and works for them, to tell you that you don't know what you're talking about and then picks at your name, but the big finish is Mr. customer service himself, Andrew to call you names. What a great company to recommend to your friends and neighbors. One more complaint and I think there will be a name change.
Andrew
New Port Richey,#4UPDATE Employee
Wed, November 19, 2008
You know something, I was raised to be honest with people and to never lie, extend the truth in any way and help people the best that I can. Hotels, Homes, Condo Buildings and many other people get the same thing you did. All you did was hurt your pocket book.. I have never in the 4 years of doing this had someone go on line and say I was from the state. How dare you even say someting which is not even tape recorded, and say I would give you 60% off because I was with the state!! I was doing you a favor because you said you couldn't AFFORD what the equipment goes for. I'm sick to my stomach at such bull crap. Your kitchen looked like you haven't cleaned it in 5 years. The equipment that you can't afford would of helped you and your family have a much improved lifestyle water wise. No more adding chlorine to the pool. I have number of friends that are in the pool business and say that our pool chlorinater is one of THEEEEE best. You and your family do not deserve such a great deal after saying such crap which you can't prove. I never ever ever ever say I'm with the state. Try cleaning your ears once in a while and you will HEAR what people say. I cant believe what I just read. You have to live with your lies. Karma will come back to you in the way you wrote this crap. Second, what equipment did you use to measure the Invisible gasses?.... None. You make me sick. If your husband was so good at knowing all of this, you would of had the correct equipment to begin with. I tried to do you and your family a FAVOR. People like you make honest hard working businesses go through so much shi_____! Like I said, Everyone I have ever helped never said anything like this, because they are not trying to get some money from every which way they can. I moved back to ohio for some family issues and I read this.. real nice. Hope your much more confident in your life now. Thats what I get for trying to help someone who couldnt afford a little over a dollar a day.
Waterpro
Lake Mary,#5Consumer Comment
Thu, September 04, 2008
I haven't seen the install. But chances are good that it was done correctly. Your MASTER plumber failed to recognize that the drain line was installed ABOVE the trap, therefore eliminating the chance of gases backflowing into the unit. And as far as the ultra-violet which you refer to as (device); reducing pipe diameter is not uncommon practice. and if you had a leak under your sink, why didn't you immediately call the company. Or did you just add a little something extra to your complaint? One other thing. You mention your (husband) in your letter. But the letters author is Rick? Who's he? the so-called master plumber.
Waterpro
Lake Mary,#6Consumer Comment
Thu, September 04, 2008
I haven't seen the install. But chances are good that it was done correctly. Your MASTER plumber failed to recognize that the drain line was installed ABOVE the trap, therefore eliminating the chance of gases backflowing into the unit. And as far as the ultra-violet which you refer to as (device); reducing pipe diameter is not uncommon practice. and if you had a leak under your sink, why didn't you immediately call the company. Or did you just add a little something extra to your complaint? One other thing. You mention your (husband) in your letter. But the letters author is Rick? Who's he? the so-called master plumber.
Waterpro
Lake Mary,#7Consumer Comment
Thu, September 04, 2008
I haven't seen the install. But chances are good that it was done correctly. Your MASTER plumber failed to recognize that the drain line was installed ABOVE the trap, therefore eliminating the chance of gases backflowing into the unit. And as far as the ultra-violet which you refer to as (device); reducing pipe diameter is not uncommon practice. and if you had a leak under your sink, why didn't you immediately call the company. Or did you just add a little something extra to your complaint? One other thing. You mention your (husband) in your letter. But the letters author is Rick? Who's he? the so-called master plumber.