- Report: #1251173
Complaint Review: Flowplayer -
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Author Not Confirmed
Why?
Flowplayer
USA
Web:
flowplayer.org
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Flowplayer Anssi Piirainen, Tero Piirainen, Bernd Backhaus, Christian Ebert, Courtney Couch, Janne Lehtinen, Lakshmi Vyas, Niklas Narhinen, Flowzymes Ky Corrupt, Fraudulent, Incompetent, Outdated Espoo Finland
I purchased an account at Flowplayer.org for a HTML video player to be installed at a website I was developing for a client. Prior to the purchase I was assured by its support staff that it was a high end player that would play in every environment and on all platforms.
However upon purchase I realized that modern Internet explorer 11 browsers block Flowplayer's videos and it was impossible to view the videos played by Flowplayer in this browser.
I contacted the support system and ultmately received responses by two different tech staff, Bernd Backhaus, and Christian Ebert that there was nothing wrong with Flowplayer and that the problem was my coding ability:
"You are an idiot, plain and simple. You have no knowledge about coding. Which is proven by the horrific html code of your page. You are incapable of incorporating help, instead of accepting coding help you just rephrase nonsense.
_All_ your claims are false. There is _no_ IE feature as such you claim which prevents right.click html5 videos; that is part of the IE implementation of the
These two fraudulent and unprofessional staff claimed that there was nothing wrong with their plsyer and that they had never heard any complaints about their player and that this was th efirst time.
I wrote to the company's two founders and CEOs, Anssi Piirainen and Tero Piirainen complaining about the situation buit instead of a response and apologies i realized that unlawful draws were made on my credit card by these unscrupolous people.
While they claim they had never heard anything about any problems with Internet Explorer 11, I found out the following sites indication that as far back as 2014 Flowplayer was aware of the problems;
flowplayer.org/forum/#!/setup#internet-explorer-11
flowplayer.org/forum/#!/setup#internet-explorer-11
iswwwup.com/t/23d6357b786f/video-not-working-in-ie11-without-console.html
These are extremely fraudulent, unprofessional people. Bewarde that this player is outdated and does not play in modern bbrowsers. Try their sample videos in all browsers before committing yourselves to this outdated and obsolete player.
2 Updates & Rebuttals
boboli
California,USA
flowplayer is a frivolous company
#2Consumer Comment
Sat, August 29, 2015
I have had the exact same experience with this bunch. Their video player is outdated but they frivolously deny any problems and turn the problem on the lack of knowledge of customers. Bunch of incompetent arrogant geeks.
Jeff
Alabama,USA
Flowplayer.org Incompetent and Corrupt Company
#3Consumer Comment
Thu, August 27, 2015
I totally agree that this is a fruadulent enterprise out to defraud unsuspecting users. I have had same experience with this company and espaecially with Bernd Backhaus. Not only he is incompetent and he has no idea what he is talking about but he is rude, arrogant and ubnoxious.
Newer computers and browsers, despecially Internet Explorer are blocking the types of Flowplayer as it contributes to piracy by downloading copyrighted movies.
Beware of Flowplayer.org, its personnel and it's video player.
