- Report: #33643
Complaint Review: Ford Motor Co. - Dearborn Michigan
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Ford Motor Co.
P.O. Box1904 Dearborn, 48121-1904 Michigan, U.S.A.
Phone:
866-436-7332
Web:
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Ford Motor Co. ripoff We bought a new desiel F250 super duty truck & ford refused to fix it mistreated and ripped off Dearborn Michigan
We bought a new ford F250 superduty deseil truck in 2001. At 10000 miles the truck went to burning oil, burning to much fuel, and making a loud rattling noise. We contacted ford. We went from one ford repair place to another. We were told they could'nt fix it because we didn't buy it there, they didn't have time or they couldn't find anything wrong with it. this has been going on for about every 10000 miles. We tried calling 800number, there complant board, No results.
We even went through Arkansas lemon law, where the truck was bought nothing. Finally we get a letter telling us to take the truck in to get fixed. After the dealer looked at it ford refused to pay,They put us off until the warrenty has run out, which wasn't anygood to begin with. We have been told the air filter system on powerstroke motors is no good, Allowing dust to get into the motor.runeing the motor, Ford said it was becase we didn't change air filter.
We changed are filter about every 500miles because we work in dusty areas, and didn't want anything to go wrong with are truck, We payed a lot of money for thise truck, and it was are only way to work, school, doctor so on. We have reports showing the filters was change. But that hasn't done any good . Now we have this truck thats no good.Ford won't do anything.It dosn't make you fill very american when a company in your own country can rip you off like this and get by with it.
And were not the only ones you can check the web for trouble with powerstrock ford motors, there is million of people being treated the same way,
Tommie
Cushing, Oklahoma
We even went through Arkansas lemon law, where the truck was bought nothing. Finally we get a letter telling us to take the truck in to get fixed. After the dealer looked at it ford refused to pay,They put us off until the warrenty has run out, which wasn't anygood to begin with. We have been told the air filter system on powerstroke motors is no good, Allowing dust to get into the motor.runeing the motor, Ford said it was becase we didn't change air filter.
We changed are filter about every 500miles because we work in dusty areas, and didn't want anything to go wrong with are truck, We payed a lot of money for thise truck, and it was are only way to work, school, doctor so on. We have reports showing the filters was change. But that hasn't done any good . Now we have this truck thats no good.Ford won't do anything.It dosn't make you fill very american when a company in your own country can rip you off like this and get by with it.
And were not the only ones you can check the web for trouble with powerstrock ford motors, there is million of people being treated the same way,
Tommie
Cushing, Oklahoma
2 Updates & Rebuttals
Brandon
Mesa,Arizona,
Warranty is still valid...even after it expires!
#2Consumer Comment
Tue, October 29, 2002
Just to let you know, that federal law on warrantys (yes the feds are the ones who required all auto makers to have at least a 36/36 warranty on new cars) says that if you have brought up an issue BEFORE the warranty expires and it was documented, meaning you took it to the dealership and they wrote up and workorder to check it out, even if they said that nothing is wrong, then they are still liable for the repairs. I would go to the first dealership you see and TELL THEM to fix it. It doesn't matter where you bought it, ANY Ford dealership can work on it. They just don't want to becasue it's probably something serious that will take alot of time. When warranty work is done the dealership gets paid ALOT less than if it was regualr "screw the customer" work, so they don't like to do it. And of course, after the warranty expires they will make you think that your liable for the repairs...but now you know! Feel free to send a portion of the money I just saved you to the Rip Off Report as a donation!
The Great Thorn
Scottsdale,Arizona,
TommieThe Great Thorn is feeling your pain, I have inside contact info for you to use to your ADVANTAGE!!
#3Consumer Suggestion
Tue, October 29, 2002
Tommie The Great Thorn feels your pain. I Feel that you need the following inside contact info. Your car dealer will not like the fact that you have this contact info. Use it to your advantage. It's a new day for car dealers to deal with. Car dealers that have made the Rip Off Report know one thing, (THEY CAN'T HIDE ANYMORE! Carolyn Brown [email protected] Brand(s): Ford Department: Environment & Safety Communications 1-313-621-2963 1-248-473-8082 1-313-325-7243 Kristen Kinley [email protected] Brand(s): Ford Motor Company Department: Environment & Safety Communications 1-313-845-2709 1-248-375-3667 Valerie Rosnik [email protected] Brand(s): Ford Motor Company Department: Environment & Safety Communications 1-313-206-2058 Robyn Schultz [email protected] Brand(s): Ford Department: Environment & Safety Communications 1-313-390-3091 1-313-410-4635 Maria Sheler-Edwards [email protected] Brand(s): Ford Motor Company Department: Environment & Safety Communications 1-313-248-4979 1-734-434-8191 1-734-645-1968 Jerree Martin [email protected] Brand(s): Ford Motor Company Department: Service Operations 1-313-337-2699 1-313-592-0106 1-313-618-9614 1-888-467-3673, T:1 Ray Day [email protected] Brand(s): Ford Motor Company Department: Product Development 1-313-317-7683 1-734-414-0526 1-313-903-0263 1-888-467-3673, T:1 Karen Hampton [email protected] Brand(s): Ford Motor Company, Ford Department: Ford Division 1-313-323-7045 1.313-822-6620 1-313-605-2999 1-313-3257243 Mark Schirmer [email protected] Brand(s): Ford Department: Ford Division 1-313-845-1547 1-734-222-4040 1-313-938-4660 1-888-4673673, T:1 Wesley Sherwood III [email protected] Brand(s): Ford Motor Company Department: Product Launch 1-313-390-5660 1-734-699-5725 1-313-550-3458 1-888-467-3673, T:1 Rich Voytowich Jr. [email protected] Brand(s): Ford Department: Detroit/Chicago Regional Office 1-313-390-5068 1-313-884-3444 1-313-618-9530 1-888-467-3673, T:1 Jeremy Barnes [email protected] Brand(s): Lincoln, Mercury Department: Lincoln Mercury 1-949-341-7697 1-949-709-8936 1-714-296-1402 Cristina Bruzzi [email protected] Brand(s): Aston Martin Department: Aston Martin 1-949-341-6258 1-949-362-5547 1-949-338-8700 Anne Clinard [email protected] Brand(s): Aston Martin, Jaguar, Land Rover Department: Aston Martin Jaguar Land Rover 1-949-341-6847 1-949-509-6633 1-949-422-2199 Angela Coletti [email protected] Brand(s): Ford Motor Company Department: Global News Bureau 1-313-390-1759 1-586-296-9596 1-586-350-4408 Ray Day [email protected] Brand(s): Ford Motor Company Department: Product Development 1-313-317-7683 1-734-414-0526 1-313-903-0263 1-888-467-3673, T:1 Ellen Dickson [email protected] Brand(s): Ford Motor Company Department: National Communications 1-202-962-5383 1-301-951-9113 1-202-253-7083 1-888-467-3673 Jennifer Flake [email protected] Brand(s): Ford Motor Company Department: Product Development and Global Design 1-313-323-7668 1-313-277-9535 1-313-903-0429 1-888-467-3673, T:1 Brook Galbraith-Smith [email protected] Brand(s): Ford Motor Company Department: Global News Bureau 1-313-323-0646 1-888-467-3673, T:1 Karen Hampton [email protected] Brand(s): Ford Motor Company, Ford Department: Ford Division 1-313-323-7045 1-313-822-6620 1-313-605-2999 1-313-325-7243 Brenda Hines [email protected] Brand(s): Ford Motor Company Department: Manufacturing 1-313-322-1185 1-248-449-4454 1-313-268-7506 1-888-467-3673, T:1 Ron Iori [email protected] Brand(s): Ford Motor Company Department: Global Operations 1-313-337-2456 1-313-791-6837 1-313-570-7632 1-888-467-3673, T:1 Paige Johnson [email protected] Brand(s): Ford Motor Company Department: Customer Satisfaction & Technologies 1-313-248-6820 1-248-735-0168 1-313-378-6395 1-248-539-4853 Jay Joyer [email protected] Brand(s): Lincoln, Mercury Department: Lincoln Mercury 1-949-766-8420 1-949-766-8420 1-949-370-0368 Kristen Kinley [email protected] Brand(s): Ford Motor Company Department: Environment & Safety Communications 1-313-845-2709 1-248-375-3667 Octavio Navarro [email protected] Brand(s): Ford Motor Company, Ford, Lincoln, Mercury Department: Los Angeles Regional Office 1-949-629-2033 1-562-413-1534 1-949-422-4953 1-888-467-3673, T:1 John Ochs [email protected] Brand(s): Ford Motor Company Department: New Media Team 1-313-337-3669 1-734-769-6031 1-313-402-4022 1-888-467-3673 Bob Roach [email protected] Brand(s): Ford Motor Company, Ford, Lincoln, Mercury Department: Product Development and Global Design 1-313-390-9553 1-248-656-2356 1-313-407-9596 1-888-467-3673, T:1 Mark Schirmer [email protected] Brand(s): Ford Department: Ford Division 1-313-845-1547 1-734-222-4040 1-313-938-4660 1-888-467-3673, T:1 David Scully [email protected] Brand(s): Ford Motor Company Department: Product Development 1-313-323-0510 1-248-851-4423 1-313-300-8033 1-888-467-3673, T:1 Maria Sheler-Edwards [email protected] Brand(s): Ford Motor Company Department: Environment & Safety Communications 1-313-248-4979 1-734-434-8191 1-734-645-1968 Wesley Sherwood III [email protected] Brand(s): Ford Motor Company Department: Product Launch 1-313-390-5660 1-734-699-5725 1-313-550-3458 1-888-467-3673, T:1 Beverly Thacker [email protected] Brand(s): Ford Motor Company, Aston Martin, Ford, Jaguar, Land Rover, Lincoln, Mazda, Mercury, Volvo Department: Broadcast News 1-313-317-7639 1-248-552-8992 1-313-418-5377 1-888-467-3673, T:1 James Trainor [email protected] Brand(s): Ford Motor Company, Lincoln, Mercury Department: Lincoln Mercury 1-949-341-7689 1-949-459-7948 1-949-275-8842 1-888-467-3673 Christian Vinyard [email protected] Brand(s): Ford Motor Company Department: Global Affiliates & Associations 1-313-594-7899 1-313-336-5071 Rich Voytowich Jr. [email protected] Brand(s): Ford Department: Detroit/Chicago Regional Office 1-313-390-5068 1-313-884-3444 1-313-618-9530 1-888-467-3673, T:1 Paul Wood [email protected] Brand(s): Ford Motor Company Department: Purchasing 1-313-621-2961 1-248-745-9269 1-313-598-1351 Tommie If I were you I would tell everybody about Rip Off Report. Fac a copy of your complete Rip Off Report to the car dealer that will not help you. I, The Great Thorn feel that the dealers that you have been going to DO NOT CARE ABOUT C.S.I. Tommie I hope this info will help you with your trouble. Signed
