They claimed to be supported by Shark Tank television show. They also claimed to send a trial bottle. I paid the 4.95 for the weight loss sample and the 1.95 for the cleanse. Then I got a charge of 79.95 in 15 days. They claimed there was a refund period of 14 days to determine if it worked. It did not. Then they said they would give me a discount on this first trial shipment as long as I continued to receive shipments but would need to double my dosage. It was a call center handling this so it was just a script. I did not want any more product as it had not worked. She could not tell me the natural ingredients because she was a call center person. So, in the end, she was sorry but could not do anything about the refund or that the cancellation period was not easier to find or process.