- Report: #209480
Complaint Review: Freelance Work Exchange - Brooklyn New York
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Freelance Work Exchange
freelanceworkexchange.com Brooklyn, 11201 New York, U.S.A.
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Freelance Work Exchange ripoff, theft Brooklyn New York
On July 16, 2006 I bought a 7-day trial membership from Freelance Work Exchange. Three days later, I emailed them to cancel my membership. I heard nothing back from them so I assumed it was taken care of.
On July 23, 2006 I was charged $34.12(CND) for a monthly membership on my credit card. I immediately emailed them again. Again I heard nothing.
On August 22, 2006 they charged me again. I immediately emailed and tried to phone them, again with no response.
Finally on September 1, 2006 I managed to get ahold of someone at CCBill (FWE's billing company) and THEY cancelled my membership. However, I was told that they cannot refund me because they are a different company. I still haven't gotten a response from Freelance Work Exchange.
In fact, every one of my emails got a "ticket number" and an "access key" to be able to track how things were going. The first set of numbers comes up "invalid" when I try to look them up, and the other two sets are still "pending".
They have fraudulently charged me not once, but twice, for the grand total of $68.24(CND) and have cost me valuable time trying to get this situation resolved.
Does anyone have any suggestions on how to deal with these theives?
Rebecca
Swift Current, Saskatchewan
Canada
On July 23, 2006 I was charged $34.12(CND) for a monthly membership on my credit card. I immediately emailed them again. Again I heard nothing.
On August 22, 2006 they charged me again. I immediately emailed and tried to phone them, again with no response.
Finally on September 1, 2006 I managed to get ahold of someone at CCBill (FWE's billing company) and THEY cancelled my membership. However, I was told that they cannot refund me because they are a different company. I still haven't gotten a response from Freelance Work Exchange.
In fact, every one of my emails got a "ticket number" and an "access key" to be able to track how things were going. The first set of numbers comes up "invalid" when I try to look them up, and the other two sets are still "pending".
They have fraudulently charged me not once, but twice, for the grand total of $68.24(CND) and have cost me valuable time trying to get this situation resolved.
Does anyone have any suggestions on how to deal with these theives?
Rebecca
Swift Current, Saskatchewan
Canada
