- Report: #173834
Complaint Review: Freepay Aka Gratis - Washington DC
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Author Confirmed
Why?
Freepay Aka Gratis
PO Box 50945 Washington, 20091 DC, U.S.A.
Phone:
202-5959123
Web:
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Freepay (Gratis) Doesn't Honor Referral Links Didn't give credit to my referrer when I signed up via his referral link Washington District Of Columbia
I traded referrals with someone who needed a free360xbox.com referral. I needed a freeipods.com referral. I clicked on his link xbox360s.freepay.com/?r=22674252 from an email he sent me. I completed my offer and was credited for it, but his account didn't show that he was my referrer.
I contacted Freepay via their website, asking them to credit my referrer. After beating-around-the-bush, they told me that I should've signed up via Interent Explorer, not Firefox, EVEN THOUGH THAT WAS NEVER MENTIONED IN THE TERMS & CONDITIONS.
After all, I had cookies, java, and html all enabled. I signed up for the offer just minutes after signing up for free360box.com and was eventually credited. This shows that this was NOT a browser problem on my part.
To add insult to injury (and cover their own rear ends), they added that I might have mis-typed the referral link EVEN THOUGH I CLICKED ON IT - THERE WAS NO ROOM FOR HUMAN ERROR.
I'm guessing this was a hiccup of their computer database, but I wouldn't put it past them to deliberately avoid giving credit to prevent my referer from getting his XBox.
They claim that their system hadn't had any problems, even though on January 21st @ 7:58PM (several days after I had signed up), I recieved a System.Data.SqlClient.Sql Exception error when trying to access their websites. I saved the webpage for documentation purposes.
Their behavior is inexcusable - I had to open 7 separate inquiries on their website to even get a half-baked response shirking any responsibility. They kept closing the message thread every time, even before the issue was resolved.
Thanks for your time. I would appreciate any advice or assistance you have in this matter.
Aaron
Binghamton, New York
U.S.A.
I contacted Freepay via their website, asking them to credit my referrer. After beating-around-the-bush, they told me that I should've signed up via Interent Explorer, not Firefox, EVEN THOUGH THAT WAS NEVER MENTIONED IN THE TERMS & CONDITIONS.
After all, I had cookies, java, and html all enabled. I signed up for the offer just minutes after signing up for free360box.com and was eventually credited. This shows that this was NOT a browser problem on my part.
To add insult to injury (and cover their own rear ends), they added that I might have mis-typed the referral link EVEN THOUGH I CLICKED ON IT - THERE WAS NO ROOM FOR HUMAN ERROR.
I'm guessing this was a hiccup of their computer database, but I wouldn't put it past them to deliberately avoid giving credit to prevent my referer from getting his XBox.
They claim that their system hadn't had any problems, even though on January 21st @ 7:58PM (several days after I had signed up), I recieved a System.Data.SqlClient.Sql Exception error when trying to access their websites. I saved the webpage for documentation purposes.
Their behavior is inexcusable - I had to open 7 separate inquiries on their website to even get a half-baked response shirking any responsibility. They kept closing the message thread every time, even before the issue was resolved.
Thanks for your time. I would appreciate any advice or assistance you have in this matter.
Aaron
Binghamton, New York
U.S.A.
