BonBrown
pebble beach,#2Consumer Comment
Tue, August 09, 2011
I had business with Freight Center in Jan 2011 with shipping of a cargo from across country- I was quoted $1,100, which I paid in full before the shipment was picked up. Everything seemed just fine. I signed a one page document with the quoted shipping charges, the 'fine print' was in one paragraph. THREE months later I had some random $1,200.00 taken out of my account, which was a debit card, so the funds came right out of my checking account. I disputed the charges right away. The bank ruled against me saying that they provided them with the documents and fine print that it was my debt! The 'fine print' they supplied my bank was over 7 pages....of which I have NEVER seen! In addition not once in the full 90 days after the initial charge in Jan. did Freight Center ever call me, email me, or snail mail me anything that said I owed any additional amount! They just stole $1,200.00 claiming there was a mis-quote of shipping!!
I did see that the BBB now has a rating of C- and they have had over 65 complaints filed against them in the past 12 months.
I am filing in small claims court. And I do know that I can file here in California where I signed the contract and they cannot hire an attorney to represent them in small claims court, no attorneys are allowed to represent anyone in small claims.
This is a horrible company and I will tell anyone I know to never do business with them-
What_I_Found
tampa,#3Consumer Comment
Tue, March 29, 2011
If you go into your account that you created and re-run your quote you will see that the rate there is vey different than what they are charging you. they break down your cost per pound typically and that is what they use. Also, as you know, you are getting screwed.
I suggest getting a screen shot of that actual rate you ran, dispute it with your credit card company and tell freightcenter to go eat dirt.
they are stealing from ANYONE who gets a rebill and you can fight it. I did! Don't take their crap and post this information all over the place. I saw on BBB they have a C+ that is almost failing! No wonder they take advantage of us.
Fight back against them and you will see your credit card company will help. Also, I suggest filing a small claims case in your hometown since they are not charging you the right rate. They will have to hire a lawyer or get to your city to go to court. You'll win and if they default, you have a judgement against them.