- Report: #398367
Complaint Review: Friendfinder.com - Internet
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Author Confirmed
Why?
Friendfinder.com
friendfinder.com Internet, U.S.A.
Phone:
888-575-8383
Web:
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Business Rating:
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Friendfinder.com mysteriously obtaind my credit card number and billed me twice for $80 Palo Alto California
My wife went on friendfinder to try to locate an old classmate. The website asks for general info- name, address etc. She put the info in and tried to locate her friend. She did not fill out any info to become a member of the site. Then we got a charge on our credit card for $59.95! And it was an old credit card #, not the one we have now. We just got another charge this month for $29.95, same old number. I would like to know how they got my card #. I know I'm not the only one that this has happened to. I called their telephone # but they had me on hold and I was afraid that they might be billing me while on hold so I hung up!!! The website looks legit but BEWARE!!!
Mark
Tiverton, Rhode Island
U.S.A.
Mark
Tiverton, Rhode Island
U.S.A.
1 Updates & Rebuttals
Pardel
Bernie,Missouri,
U.S.A.
An old credit card number?
#2Consumer Suggestion
Sat, December 06, 2008
No, your wife had to have given them the credit card number. The only way the charge would be on your statement is if the number they have is the number you have now. Not an 'old' number. All the information has to match. Card number, name, address, experation date, and cvv number. I would say more then likely your wife fell for the 'credit card verification' scam. They ask for a credit card supposedly to verify your identity. Then somewhere on the site or in the agreement (more then likely buried deeply in word play) there will be a thinly worded statement that you will be billed for this, that, and the other thing unless you call this number (usually a number that no one anwsers) and tell them you don't want what ever useless service it is they are going to be billing you for. Bottom line, dispute it with your credit card, 9 times out of 10 you will win the dispute.
