Denise
Weston,#2UPDATE Employee
Thu, May 11, 2006
Contrary to what this customer states in his complaint, Frontier Pharmacies DOES NOT have reoccurring monthly fees. Frontier Pharmacies is a Florida licensed and Square Trade Approved mail order pharmacy. All prescriptions received, are first verified for authenticity, making sure that there is a valid, face-to-face relationship between the patient and the physician. It is not until we have validated the prescription that the medication is then mailed out. There are only 2 charges that a customer of Frontier Pharmacies would receive on their credit card statement. The first is an initial non-refundable $19.95 processing fee that is applied to cover the costs accrued through the verification process, and in turn to allow for us to keep our medication prices low. The second is a charge for the medication; charged once a verified prescription has been received by the patient's primary care physician (PCP). Both of these charges will appear on a bank statement as FrontierPharmacies.com. As was stated earlier, Frontier Pharmacies is a Florida Licensed and Square Trade Frontier Pharmacies is a mail order pharmacy completely separate of the website where this customer issued their request for medication. It is an entirely separate entity, contracted to fill those prescriptions generated by the specific website that the customer placed their request from.