FRSTeam by Anderson Cleaners
St. Paul,#2UPDATE Employee
Tue, June 26, 2012
It is our mission at Frsteam by Anderson Cleaners to help restore the lives of our customers who have gone through an insurance loss. We care about each of them and take great pride in the nearly 100% of our customers who have responded as either satisfied or extremely satisfied in follow up surveys about our service. Unfortunately, like in all businesses, it may be difficult to arrive at a mutual understanding in all circumstances, and we are saddened that this occurred in this instance. While we were able to restore the items to the satisfaction to a 3rd party evaluation, we greatly wish the home owner would have felt the same. We value all feedback as we believe it helps make us better as leaders in the insurance restoration industry.