- Report: #1257322
Complaint Review: FuelFood.com - Internet
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Why?
FuelFood.com
Internet, USA
Web:
www.fuelfood.com
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FuelFood.com AKA Florida Corporation Fuel Foods Inc FuelFood.com is a RIP OFF and a DISHONEST company.....don't be fooled!!! West Palm Beach FL
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I ordered food for my elderly mother in-law from a Groupon. I specifically indicated she DOES NOT like fish and guess what they send her? You got it, FISH! I called to cancel the account the next day after she received the food and explained to them why. I figured everything was okay after this. I thought it was taken care of until I saw my Amex bill and saw a charge on the account. I asked Amex to block and dispute the charges early August and called FuelFood.com back and no one answered, I left a message telling them to call me back because the account was supposed to be cancelled as I requested back in July and of course no one called me back. I noticed later in August more charges were showing in my Amex bill from FoodFuel.com. I called the company again but no one answer! I opened a chat online with them in September and inquired why they were still charging my account. Of course they said that I had never cancelled the account…what a surprise! They are charging me $627 for food I NEVER received and a service I cancelled back in July. On top of it all, yesterday they went to my mother in-law’s house to collect money……WHAT???? So let me get this straight: they charge me for food that was never provided, an account that was cancelled, and now you are threatening my elderly mother in-law for money she supposedly owes you? WOW…unbelievable!
