- Report: #1258951
Complaint Review: Future Payment Technologies - Nationwide
-
Author Confirmed
Why?
Future Payment Technologies
Nationwide, USA
Phone:
855.332.1066
Web:
http://futurepaytech.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Future Payment Technologies Future PaytechCrescent Processing CompanyFuture PayTech Park Central Processing, Atrium Processing, Crescent Processing, Future Payment Technologies Future PayTech AKA Crescent Processing Used my signature on an iPad to trick me into a contract I never saw Dallas Texas
*UPDATE Employee: I would like to personally clarify and resolve.
*Author of original report: Email address not recognized
*UPDATE Employee: Contact information
*Author of original report: phone number not accurate
*UPDATE Employee: Direct Corporate Phone Line
*UPDATE Employee: Responding to Merchant Concern(s)
In November 2013 Matthew Plummer of Future Payment Technologies set me up with a free new processing machine and better rates than I had been getting with no contract in terms of how long I needed to use the service. I signed a "contrct" on his ipad that was just a couple of paragraphs long, nowhere saying that I had to use the service for a specified amount of time. Mathew Plummer said it was a month to month contact.
In September 2015 I called to cancel my service and was told that I signed a 3 year contract and there would be a fee of $200 to get out of it. I called the next day and the person I spoke with said the fee is $295.
I did not knowingly sign a 3 year contract. I was scammed. This is a fraud.
6 Updates & Rebuttals
Director at Future Payment Technologies
Dallas,Texas,
USA
Responding to Merchant Concern(s)
#2UPDATE Employee
Wed, October 12, 2016
I'm so sorry to hear about your negative experience with our company. We pride ourselves on providing service and support with integrity and I would love the opportunity to resolve and talk about any issue(s) you may have but with limited detail, I'm unable to locate contact information for you. Please reach out to me directly at your earliest convenience so that we can resolved this issue for you. I can be reach directly at 214-271-8079 or [email protected]
by Willie P
Marketing
Director at Future Payment Technologies
Dallas,Texas,
USA
Direct Corporate Phone Line
#3UPDATE Employee
Mon, October 19, 2015
My apologies! Please call again at 214-271-8075 x5203. Thanks, Brian
phone number not accurate
#4Author of original report
Mon, October 12, 2015
I tried to twice call the number you listed and both times it rang through to a completely different number: 712-325-4400. The number you gave was 214-271-8000.
Director at Future Payment Technologies
Dallas,Texas,
USA
Contact information
#5UPDATE Employee
Thu, October 08, 2015
[email protected] is my work email. Not sure why you are having trouble, but please feel free to call me at 214-271-8000 x5203 so I can assist you directly. Thanks again for your feedback and I look forward to hearing from you. Brian B. | Director of Client Services.
Email address not recognized
#6Author of original report
Wed, October 07, 2015
I tried to email you at that address but get the following message:
The email address "[email protected]." is not recognized. Please fix it and try again.
So I cannot contact you as you requested.
Director at Future Payment Technologies
Dallas,Texas,
USA
I would like to personally clarify and resolve.
#7UPDATE Employee
Wed, October 07, 2015
Hi S. Bartlett, I'm sorry you had a misunderstanding with your contract and pricing. If you could provide me with your full name and business name, I would like to personally resolve and clarify any issues as we value your business and agreement. I can be contacted directly via email: [email protected]. Thanks for your feedback, Brian B. | Director of Client Services.
