Carl
patagonia,#2Author of original report
Thu, April 16, 2009
This is not a fictitious report. My name is not Carl or Jack. I do not live in Albuquerque. I am concerned about the status of my account with Galerie Jen-Art so have chosed to use an alias. All pieces of art from Galerie Jen-Art are NOT accompanied by a Certificate of Authenticity. Luis Sottil has stated that a certificate of authenticy for one of his works may only be provided by himself. Soooo ---- a certificate of authenticity from Galerie Jen-Art for a Luis Sottil piece would be as worthless as the fake art they sell. I previously noted that I was told I would be provided a current market evaluation (CME) - still waiting. This website is the first I've heard about a 30 day money back guarantee - or the availabiltiy of a refund at any point. In another post on this site you (Galerie Jen-Art) indicate that an employee was terminated in part due to the fact that you had received some disturbing information concerning his past business dealings. I was given another story for his termination. Hmmmmmm. Duplicity? Wonder what's the real story? He owner of Galerie Jen-Art is Joe Cohen? I thought the owner was Robert Armstrong. Are there two owners? Or one owner with two names? Why would he need two names? Fraud comes to mind. It seems that Galerie Jen-Art "protesteth too much" This smells of deception on sooo many levels.
Galerie Jen-art
Mont-Royal,#3UPDATE Employee
Fri, April 03, 2009
The ripoff report concerning Jen-Art is fictitious and fabricated by a disgruntled ex-employee. After searching our client database, we learned that there is no client in Albuqueurque, New Mexico named Carl or Jack. We suspect that an individual who was recently terminated by our firm due to unprofessional behaviour is behind an attempt to slander the firm. Moreover, this report is full of inconsistencies such as the name that appears on the top is Carl and is signed by Jack at the bottom. It is obvious that this person who posted this report is not an art collecting professional, but rather an uneducated and frustrated person with very weak grammatical skills since most teenagers can form better sentences than those written in the report. At Jen-Art, all pieces of art are indeed authentic and are accompanied by a Certificate of Authenticity. As well we have and honor a full 30-day money back guarantee to any individual who is not happy with any transaction. No person is refused a refund beyond the 30 days and we resolve our problems to everyone's satisfaction. The author of this complaint is vindictive and malicious due to the fact that two individuals are named but not the original representative who sold them the artwork in the first place. There is reference to a completely different art gallery and it seems there is frustration towards them as well. We are not in any way affiliated with any other gallery. Therefore, we have come to the following conclusion that: INDEED IT IS JUST HIS IMAGINATION. Should any of Jen-Art's clients, past or present, wish to voice their concerns, please do not hesitate to contact us and we assure that any concerns will be addressed with promptly and in the most professional manner.