- Report: #1020490
Complaint Review: Gallery Motorcars - Dallas Texas
Reported By:
Duke -
Frisco, Texas, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Gallery Motorcars
14804 Venture Dr Dallas, 75234 Texas, United States of America
Phone:
(972) 241-1617
Web:
www.gallerymotorcars.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Gallery Motorcars Refuse to do what they Agreed to do in writing Dallas, Texas
Do NOT do Business with Gallery Motorcars. I had a written agreement with them to do three things to the car after purchase - they wrote the agreement at time of purchase, they did NONE of the items on the list. The agreement provided a date (3 days after purchase) for them to do the items - I tried to get them to do the items for 3 months, finally I went to BBB. They (Gallery) agreed to arbitrate through the BBB. As part of the arbitration, they agreed to perform to the result of the arbitrators findings, then they lost the arbitration, and shocker, they did not pay. Their only defense was "there was no money left in the deal". (yeah, that is what they said)
Remember, they wrote the agreement at time of purchase, and signed the agreement at the time of purchase - they never refuted that - they made the deal as part of the purchase and then didn't want to do it. It was $1200 - not tens of thousands. They are not honest - what else can be said - shady is an understatement. The timeline from the Arbitrator has passed - If I receive the money, I will update my review. Next stop will be http://www.txdmv.gov/. I stand on principle - do what you say you will do - its really not a difficult concept. - Notice this is not an anonymous post. I do not fear dishonest people or companies. I hope this post allows the next potential customer the opportunity to just keep driving and saves them grief.
Remember, they wrote the agreement at time of purchase, and signed the agreement at the time of purchase - they never refuted that - they made the deal as part of the purchase and then didn't want to do it. It was $1200 - not tens of thousands. They are not honest - what else can be said - shady is an understatement. The timeline from the Arbitrator has passed - If I receive the money, I will update my review. Next stop will be http://www.txdmv.gov/. I stand on principle - do what you say you will do - its really not a difficult concept. - Notice this is not an anonymous post. I do not fear dishonest people or companies. I hope this post allows the next potential customer the opportunity to just keep driving and saves them grief.
1 Updates & Rebuttals
Flynrider
Phoenix,Arizona,
USA
Suggestion.
#2Consumer Comment
Tue, February 26, 2013
" Next stop will be http://www.txdmv.gov/. "
Any reason why you don't simply file against them in small claims? If you have a signed agreement, that would seem to be a slam dunk win. It should take much less time than you've already spent on this ordeal.
Sadly, you've found out the hard way why you should never buy a car with the expectation that the seller will "fix it later". This is often the result. My response to that sales tactic is to tell the seller to fix the car, then I may consider buying it.
