William
england,#2Author of original report
Thu, April 26, 2012
This issue has been sorted.
Allthough i had to sort it all out myself, Gamepal's customer support contacted me a few hours after i filed a report here. They apologised for the error and admitted to me that they had messed up but it is a rare occourance that they do. The account is now back in my hands.
Allthough i am thankfull that i got a repsponse from the company I as a customer have had 48 hours of stress and worry and i havent gained out of it at all. The mistake should not have happened in the first place.
As of right now i still maintain the reccomendation to not use gamepal as my own personal experience with them has been terrible. The customer service representative that i talked to was very helpful, and as i have stated they did contact me and attempted to work with me.
Gamepal have stated that this is a rare Occurance and i can only believe that to be true, but i fully beleive that i should get some kind of compensation for the trouble i have had due to their admitted "mess up".
I retract the statement "they have stolen my account" as i have it back as of right now.
I asked for my account back or $900 in my report and i recieved my account back, all beit losing sleep last night and having a stressfull day.