mtubbs86
USA#2Author of original report
Wed, February 15, 2012
Hello everyone,
I completely forgot to update this complaint but I figured I would do so since Gamepal was amazing in fixing the issue and they deserve an updated statement.
Conclusion here is I was paid and it was a mistake on my end as I gave my other paypal email address. The company did nothing wrong but everything right actually.
Highly recommend them!
mtubbs86
United States of America#3Author of original report
Tue, December 27, 2011
It's sad that I had to post here in order to get an update.
I e-mailed [email protected] after posting this complaint to give them a link to the website and state that I had lodged a complaint.
I received a reply from Randy (see above complaint) 23 minutes later stating that the payment would now be delayed due to my complaint.
Approximately 40 minutes later, I received e-mails that had allegedly been sent before. One was a price adjustment on the account from Charles Graham in the Accounts Department with the job title Submission Support: Agent II. The price was reduced from $588 to $268.
Another email was a Payment Pending email, again allegedly sent before, which was sent by Mary Fowler of the Accounts Department with the job title Submission Support: Agent III. She was requesting various personal information confirmations.
I have responded to both the Price Adjustment (which I have accepted), and the Payment Pending e-mail with the restatement of my personal information.
My only outstanding issue, provided payment is received in a prompt manner is this: Why did Gamepal log into my account and change the personal information/passwords/email if I hadn't responded to the Price Adjustment e-mail yet? If I said no, then what? You change it all back? :boggle: