Stronzo14
Cammeray,#2Consumer Comment
Wed, June 03, 2009
It's amazing to hear so many stories about the same business... www.gametag.com is a deadset fraudulent company/business. I'm located outside the US (Australia) and have had a similair experience as to all of you. I bought an account. Never received it. PayPal claim rejected in gametag's favour. Got a chargeback done through my back. Got my money back. Now receiving emails from Gametag advising me of their collections procedures with Kross. Funnily enough, my corporate 'career' started out in collections. I used to be a collections officer for a well known bank and now work as a fraud/credit analyst for a telecommunications company in Australia. I am very well educated with the collections processes and laws in Australia, however I am not 100% sure of how they work in the US. Though I'll give you a brief rundown and example of how a typical default/collections procedure works LIGITAMATELY in Australia (Could be very similair in the states) : You need to read and understand this carefuly so you know where you stand. Company (A) is a phone company. Company (B) is a debt collectors agency. Company (C) is a credit reporting agency. - Customer creates an account with Company (A). - Customer doesn't pay bills with company (A) for over to 100 days. - Company (A) goes to Company (B) and files a report to chase the customer. As soon as the report is made, Company (A) does have the right to create a Default through company (C). (In Australia, a default only lasts 5 years. It is simply a black mark on your credit rating) We're talking about LEGITIMATE process here through legitimate companies, so this all contradicts the possibility of www.Gametag.com or Gametag processing a default on your credit files due to the fact that it is not LEGITIMATE/LEGAL... I'll explain below : On the above example with companies (A), (B) and (C), as soon as a customer applies for a service with any business, that business/company is realistically considered one of the customer's creditors. This means that the customer called up the company, asked for a service/plan/contract and company (A) processes a CREDIT CHECK through company (C). Depending on the credit check, it will come back as either declined or approved. As soon as that happens; On the customer's credit file, it will state 'On this date, company (A) processed a credit check.' If the credit check is approved, the customer gets his service/product, and company (A) is considered one that customer's creditors. I'm explaining all of this for good reason, as you can now understand the basics of what a creditor is and what a creditor has the right to do. A creditor of course, does have the right to place a default. Now, Gametag or gametag.com is NOT a creditor: - You did not legitmately APPLY for a service through this business. - Gametag did not perform a credit check on your credit file, (nor do they have the right to) - Gametag is not even located in the same country as you. The simple fact that the business is NOT in the same country as you, they CANNOT place a default on your credit file in the US, or any other country for that matter. A creditor or a business can only TRY to place a default in the country that the business is located in. So if Gametag is located in the Phillipines, they realistically can not affect your credit rating in the US or any other country, they can only place a default with a credit reporting agency in the Phillipines. Now that you know a bit about Creditor's, I'm going to explain what Kross can do. As I explained above with companies A, B and C, I'll now relate it to Kross and Gametag. - Gametag offers the sale of WoW online accounts. - Consumer goes to www.gametag.com and buys 1 WoW account. - Gametag takes the payment. - Gametag does not give the consumer the account/account details. - Consumer processes a chargeback. - Gametag notifies consumer of collections process. - Gametag goes to Kross and asks them to collect the debt : This is illegal and fraud. Once Gametag goes to Kross, they will give them a file which states the consumer's contact details, the amount and Kross will take a percentage of the debt. Kross is the Debt Collections Agency. They are NOT your Creditor. Kross can only call you up, they can only bother you, and they can only send you letters for payment. Kross CAN NOT place a default under your credit file. This is a very big misunderstanding a lot of people have, and this why they fear debt collectors more than the actual creditor, when in fact, it is the creditor who can only process a default. Now if www.gametag.com / Gametag is not your creditor, and if Kross Collections Agency is not your creditor, then who is? If none of them are your creditor's, how can they affect your credit rating? They can not for these simple reasons : - Gametag is not located in the same country as you, and can only affect your credit rating in the country the company is located in. - Gametag is not one of your creditor's. - Kross is not one of your creditor's. Everything I've stated here is how the collections procedures and laws work in Australia, so I don't know what the EXACT processes are in the US, though I'm sure they should be similair and at least I've educated you all a bit more and you now know where you stand. I hope I've helped :) Reply back for any additional comments and let me know what has happened with www.gametag.com / Gametag.
Dcasano
Rochester,#3Consumer Comment
Tue, May 19, 2009
After reading the tons of negative things about this site, I've decided to input on this myself. I can fully confirm all the things about customer service and the tons of automated responses you receive from them. I recently submitted my account information this past sunday to them in the same manner of trust without research but upon finding all these claims I have just switched all the information back to emails and accounts they have no access to and sent them a notice terminating my transaction with them. I will also be calling blizzard today to get my security question reset as well as notifying their legal representative(gamepals) of my action and the confirmation of termination of business with them. A word of advice, and I should have picked up on it as well, but while I may find that my account is worth the 770 they offered for it, that was a good 570 dollar price difference in my past offers from other companies who actually offered live chat and support during the selling process. I believe the automated quoting is a scam to make you want to sell without proper research, I.E. the use of offering such high prices for it. If i were you, i would call blizzard immediately and say your account has been hacked and ask to retrieve it.
Crawfordw81
Amherst,#4Consumer Suggestion
Thu, April 30, 2009
Gamepal started sending me threatening emails about two years after I supposedly sold them a account. They claim I took the account back which I did not do. Anyways long story short they hired a Collections Agency to try to aquire payment on this "debt" in doing so they have committed fraud. I have filed reports with the FTC, my states AG, and the NC AG. I also shot out multiple Cease and Desist letters, faxes, and emails as well as contacting them by phone. Yes I am sure you all are very interested with that part. Let me explain though hours of hard work I uncovered the name address and phone number of Gamepal's President. I called at midnight (lawl) and talked to a women (his wife?) (roflcopter). She confirmed that this was the correct number. The state of North Carolina requires that all businesses be registered with their owners listed through the Department of State. Anyways here is the information for all those people that have been trying to file suit against Gamepal or just want to talk with the owner. Gamepal Inc. 3005 Imperial Oaks Dr. Raleigh NC 27614 President: Robey, Adrian J. 3900 Kipling Ct Greenville, NC 27834-7683 (252) 355-8932 In addition they seem to use the following as a legal representative. Kross, Lieberman & Stone, Inc 1110 Navaho Drive Ste 501 Raleigh NC 27619 919-861-2400 Authorized Agent: Paul Jay Smith Source for company information: http://www.secretary.state.nc.us/ Source for Phone Numbers: http://www.whitepages.com
Crawfordw81
Amherst,#5Consumer Suggestion
Thu, April 30, 2009
Gamepal started sending me threatening emails about two years after I supposedly sold them a account. They claim I took the account back which I did not do. Anyways long story short they hired a Collections Agency to try to aquire payment on this "debt" in doing so they have committed fraud. I have filed reports with the FTC, my states AG, and the NC AG. I also shot out multiple Cease and Desist letters, faxes, and emails as well as contacting them by phone. Yes I am sure you all are very interested with that part. Let me explain though hours of hard work I uncovered the name address and phone number of Gamepal's President. I called at midnight (lawl) and talked to a women (his wife?) (roflcopter). She confirmed that this was the correct number. The state of North Carolina requires that all businesses be registered with their owners listed through the Department of State. Anyways here is the information for all those people that have been trying to file suit against Gamepal or just want to talk with the owner. Gamepal Inc. 3005 Imperial Oaks Dr. Raleigh NC 27614 President: Robey, Adrian J. 3900 Kipling Ct Greenville, NC 27834-7683 (252) 355-8932 In addition they seem to use the following as a legal representative. Kross, Lieberman & Stone, Inc 1110 Navaho Drive Ste 501 Raleigh NC 27619 919-861-2400 Authorized Agent: Paul Jay Smith Source for company information: http://www.secretary.state.nc.us/ Source for Phone Numbers: http://www.whitepages.com
Crawfordw81
Amherst,#6Consumer Suggestion
Thu, April 30, 2009
Gamepal started sending me threatening emails about two years after I supposedly sold them a account. They claim I took the account back which I did not do. Anyways long story short they hired a Collections Agency to try to aquire payment on this "debt" in doing so they have committed fraud. I have filed reports with the FTC, my states AG, and the NC AG. I also shot out multiple Cease and Desist letters, faxes, and emails as well as contacting them by phone. Yes I am sure you all are very interested with that part. Let me explain though hours of hard work I uncovered the name address and phone number of Gamepal's President. I called at midnight (lawl) and talked to a women (his wife?) (roflcopter). She confirmed that this was the correct number. The state of North Carolina requires that all businesses be registered with their owners listed through the Department of State. Anyways here is the information for all those people that have been trying to file suit against Gamepal or just want to talk with the owner. Gamepal Inc. 3005 Imperial Oaks Dr. Raleigh NC 27614 President: Robey, Adrian J. 3900 Kipling Ct Greenville, NC 27834-7683 (252) 355-8932 In addition they seem to use the following as a legal representative. Kross, Lieberman & Stone, Inc 1110 Navaho Drive Ste 501 Raleigh NC 27619 919-861-2400 Authorized Agent: Paul Jay Smith Source for company information: http://www.secretary.state.nc.us/ Source for Phone Numbers: http://www.whitepages.com
Foreman.
RSM,#7Consumer Comment
Fri, February 20, 2009
A similar thing happened to me, except they are charging me $720. We need to stand up to them, they are just a bunch of crooks.