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  • Report:  #136707

Complaint Review: Garden Of Eden AKA DFWX Weddings Aka Justice Weddings - Dallas Texas

Reported By:
- Jville, North Carolina,
Submitted:
Updated:

Garden Of Eden AKA DFWX Weddings Aka Justice Weddings
[email protected] Dallas, Texas, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I ordered Jutrian RX , they didnt send for over 7 days, did not reply by email or return phone calls for a week, when I finally contacted them, they claimed it was already sent out. Postal dates showed she lied, she infact sent my order THAT same DAY.

Very unprofessional person on the phone. Acted like it was a hassle to even speak to me. Plus I could hear a very loud TV in the background. Is this a business, or is she working out of her living room? Very dissappointed. I got my order but it was not a pleasant experience dealing with this company.

From the website, it sounded like a great company, lots of info, a Christian based family-ran company. Infact I was treated fairly rudely and hesitate to try the company again. My Jutrian RX bottle came all caved in and packed very poorly. Now the bottle wont even stand up right. The label looks like my five year old son colored it with colored pencils and stuck in on the bottle. Looks like a shady deal to me.

Sandy

Jville, North Carolina
U.S.A.



1 Updates & Rebuttals

Mark

Fort Worth,
Texas,
U.S.A.
Response to complaint

#2UPDATE Employee

Mon, April 14, 2008

This report is clearly bogus and probably one of the endless fly-by-night sellers of bogus h2o2 products. For example, we have never sent any h2o2 product by the post office as doing so is extremely illegal. We also are not "aka" some wedding business. Ripoff Report does not have any confirmation system. Anyone can make any claim for any reason or not reason. Competitors can post as though an angry consumer falsely. The complaint above is 3 years old, provides no information to verify or check if the complaint was filed by a customer. We have been in business selling h2o2 products since 1998 with many thousands of sales a year. Paypal, who processes online sales for us, would refund to any complaint for which we could not prove delivery confirmation by the shipper. Paypal also would have canceled our account years ago if we were a fraud. H2o2 products are often sent with the bottles compressed to allow expansion if highly shaken during shipping. Only fraudulent h2o2 sales would have a liquid in it that did not gradually build up pressure as FOOD GRADE h2o2 does not contain stablizers to prevent it from doing so. Both the product labeling and an additional slip inside the shipping box explain the caps need to be slightly loosened if the product is to be stored for a long period of time. All TRUE 35% FOOD GRADE hydrogen peroxide will build up pressure inside a sealed bottle over time. If it doesn't, it isn't 35% Food Grade. We have had the same customers for years, including health supply stores, government organizations, doctors, alternative healthcare providers and corporations, and individuals. If the person filing the complaint provided any information to actually allow exploring the complaint, we would respond to it in detail.

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