Anon
Atlanta,#2Consumer Comment
Mon, July 13, 2009
Whenever you call a company and you are having communication problems with the call center, just explain you are having trouble understanding and would like to speak to someone who speaks english. This will usually get your call sent back to the United States. Also remember that you can ask to speak to a supervisor or as I like to put it "the person that can authorize" what I need done.
Mona
Knoxville,#3Author of original report
Mon, June 01, 2009
I wanted to let everyone know that I have been contacted by Hhgregg/GE Money Bank regarding my complaint. They are now willing to correct their mistakes, and I'm willing to work with them. They have assured me that this matter will be resolved, and that I will receive a letter via mail that will confirm what they have promised. If I do not hear from them or receive the letter of correction for my account, I will re-open/re-post this complaint. Thank you for your assistance, I really appreciate having someone to turn to when we need assistance with these unfortunate matters.
Mona
Knoxville,#4Author of original report
Wed, May 27, 2009
I was contacted via phone today by an assistant manager with Hhgregg, and they are in the process of assisting me with my account/billing problems with GE Money Bank. She was very kind and apologetic for the way GE Money Bank had treated me and mishandled my account. She also assured me that it will be resolved by next week. When I receive something in writing, I will gladly post another update.
Mona
Knoxville,#5Author of original report
Wed, May 27, 2009
I was contacted via phone today by an assistant manager with Hhgregg, and they are in the process of assisting me with my account/billing problems with GE Money Bank. She was very kind and apologetic for the way GE Money Bank had treated me and mishandled my account. She also assured me that it will be resolved by next week. When I receive something in writing, I will gladly post another update.
Mona
Knoxville,#6Author of original report
Wed, May 27, 2009
I was contacted via phone today by an assistant manager with Hhgregg, and they are in the process of assisting me with my account/billing problems with GE Money Bank. She was very kind and apologetic for the way GE Money Bank had treated me and mishandled my account. She also assured me that it will be resolved by next week. When I receive something in writing, I will gladly post another update.
Mona
Knoxville,#7Author of original report
Wed, May 27, 2009
I was contacted via phone today by an assistant manager with Hhgregg, and they are in the process of assisting me with my account/billing problems with GE Money Bank. She was very kind and apologetic for the way GE Money Bank had treated me and mishandled my account. She also assured me that it will be resolved by next week. When I receive something in writing, I will gladly post another update.