Laurie
Haslet,#2Consumer Comment
Fri, March 06, 2009
I am speaking from experience with GEMB. They removed my mailing address from my account and then posted $100 in fraudulent charges to my JC Penney account. GEMB refused to even address the issue once they sold it to a collection agency. The Office of Thrift Supervision worked on my complaint and made GEMB remove the account from collections. Correct my credit report removed the fraudulent charges, late fees and interest fully reinstated my account - does not matter I have no intention of using that credit card ever again GEMB IS GROSSLY INCOMPETENT AND CAUSE PROBLEMS FOR ALL THEIR CUSTOMERS
Laurie
Haslet,#3Consumer Comment
Fri, March 06, 2009
I am speaking from experience with GEMB. They removed my mailing address from my account and then posted $100 in fraudulent charges to my JC Penney account. GEMB refused to even address the issue once they sold it to a collection agency. The Office of Thrift Supervision worked on my complaint and made GEMB remove the account from collections. Correct my credit report removed the fraudulent charges, late fees and interest fully reinstated my account - does not matter I have no intention of using that credit card ever again GEMB IS GROSSLY INCOMPETENT AND CAUSE PROBLEMS FOR ALL THEIR CUSTOMERS
Laurie
Haslet,#4Consumer Comment
Fri, March 06, 2009
I am speaking from experience with GEMB. They removed my mailing address from my account and then posted $100 in fraudulent charges to my JC Penney account. GEMB refused to even address the issue once they sold it to a collection agency. The Office of Thrift Supervision worked on my complaint and made GEMB remove the account from collections. Correct my credit report removed the fraudulent charges, late fees and interest fully reinstated my account - does not matter I have no intention of using that credit card ever again GEMB IS GROSSLY INCOMPETENT AND CAUSE PROBLEMS FOR ALL THEIR CUSTOMERS
Laurie
Haslet,#5Consumer Comment
Fri, March 06, 2009
I am speaking from experience with GEMB. They removed my mailing address from my account and then posted $100 in fraudulent charges to my JC Penney account. GEMB refused to even address the issue once they sold it to a collection agency. The Office of Thrift Supervision worked on my complaint and made GEMB remove the account from collections. Correct my credit report removed the fraudulent charges, late fees and interest fully reinstated my account - does not matter I have no intention of using that credit card ever again GEMB IS GROSSLY INCOMPETENT AND CAUSE PROBLEMS FOR ALL THEIR CUSTOMERS
Totallyticked
Westfield,#6Author of original report
Fri, March 06, 2009
I received one response stating that GEMB Care Card would NOT refund my money but they would remove the derogatory remark from my credit. I received ANOTHER letter stating that they WOULD refund my money and that the remark had already been removed. BUT - I checked my credit and the report states a 30 day late pay (down from 61-90 late pay) but I wouldn't call that "removed" and I haven't received any refund or credit to my account, yet. But I am still working on it.
Totallyticked
Westfield,#7Author of original report
Wed, February 18, 2009
JG Shrugged, I have read my statements and bills and can't find billing cycle dates anywhere. All I KNOW is when the monthly payments are due. Either the 15th, 16th, or sometimes the 17th of each month. It does state clearly to avoid late fees pay on or BEFORE the due date. A Sept. 2nd payment covered the Sept. 16th bill. Two weeks early. A Sept. 30th payment covered an Oct. 16th bill, 16 days early. And an Oct. 24 payment covered the November 16th bill - THREE weeks early. But the July 21st payment was too early for the August due date. So how do I know when the billing cycle begins and ends? During the time frame of 6 months, 11 payments were made, with the minimum amount over $40.00. I'm sorry. This does NOT make me a credit risk, or a dead-beat, or a slow pay, or late pay, or a no pay, but that is how I was treated. All I asked was that GEMB refund the August last fee in which I would then NOT owe late fee's on that one late fee and that debt would have been paid as agreed.
J G Shrugged
Austin,#8Consumer Comment
Tue, February 17, 2009
Plus you never checked the statements. Paying early on a monthly installment agreement (credit card) is the same as paying twice or more on the previous cycle. You have to make sure that at least one payment arrives between the cutoff date and the due date each month.
Laurie
Haslet,#9Consumer Comment
Tue, February 17, 2009
GEMB rips off it customers. I have read hundreds of similar complaints about Care credit. ITS SCAM TO ADD INTEREST AND LATE FEES GEMB WILL NOT FIX THEIR MISTAKES unless you get the office of Thrift Supervision involved. they ignore you.. THEY CANNOT IGNORE THE GOVERNMENT