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  • Report:  #170102

Complaint Review: GE-Zurich Home Warranty - Rapid City South Dakota

Reported By:
- San Antonio, Texas,
Submitted:
Updated:

GE-Zurich Home Warranty
PO Box 100 Rapid City, 57709 South Dakota, U.S.A.
Phone:
800-626-2224
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I have a home warranty through GE and when a gas leak and other repairs were discovered, GE did NOT authorize repairs by a licensed technician. This was an emergency call and they did not respond nor call back to assist me. The only authorized repair Heating/AC company did illegal work previously so I did not want to use them. The company I chose were in the GE System, and the customer service person told me she would send my case to a higher level for review. She also stated that she felt most of the repairs would be covered, although I would have to pay the contractor myself and then submit for reimbursement. I went forward with the $3,000 repair. GE never called me so I called them only to find out they said they would not cover the repair. They would not let me speak to a supervisor, only said I had to write a letter. I am so unhappy with GE I RECOMMEND NOBODY GETS THEIR HOME WARRANTY EVER !! They only want to collect your premium and then NOT PAY for repairs.

Benton

San Antonio, Texas
U.S.A.


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