- Report: #1311480
Complaint Review: Geeks Technical Support - Internet
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Author Confirmed
Why?
Geeks Technical Support
Internet, USA
Phone:
8008325456
Web:
N/A
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Business Rating:
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Tell us has your experience with this business or person been good?
Geeks Technical Support I allowed a pop up claiming a one time fix for free for my laptop from a window claiming it was from avg Internet
I doubt that avg free authorized this company to pose as representing them. I have used avg free for around 15 years. However, when I clicked on a pop up on my laptop I thought was from avg I received a download that dramatically slowed down m laptop. When I tried to contact avg this morning I got a site claiming avg technical support and called them. I gave them access to my laptop and the technician said I had no virus support and many hackers were in my laptop. Ok, fix it, I responded, still thinking I was really talking to avg. When he said it was going to cost at least $300 I became angry, expletives not mentioned here. He hung up the phone after saying he was destroying the use of my laptop. I knew this could not have been AVG. After running scans, etc. and restarting and opening things seem ok for now. I recalled the avg support number and it was geeks tech support that I had talked to. I suspect their site might have hackers working. I am going to contact AVG and report this scam is operating claiming they are AVG support.
