Youreanidiot61991
Lakeland,#2UPDATE Employee
Wed, May 02, 2012
When you first started to policy with Geico (with automatic deductions) you only had to put one month down to get the policy started but had to maintain in the automatic deductions (there is also a disclaimer on the website if you would have looked.) The automatic deduction payment plan is a special payment plan that allows you to pay for the current month that youre in. Whereas a traditional monthly payment plan (one without automatic deductions) requires that you are paid ahead 30 days in advance. So when you requested to be removed from the automatic deductions is will change your payment plan to a regular plan, which requires you to be paid ahead thirty days (hense the double payment) The agent also would have advised you that it would be a double bill for just one time only then it would go back down to your regular monthly installment, I highly doubt you caught that part since you stated you were screaming. Also, Geico will accept a partial payment to help compensate for that double bill for changing your payment plan. If you would have given the agent a free moment to advise you of this you wouldnt have your facts all mixed up. And for the agent speaking over you....dont dish it out if you cant take it, customer service agents are people too, and DO NOT have to deal with your disrespect....and high five to that supervisor for putting you in your place.
Oh and please realize its LYING not LIEING and also RIP-OFF not RIPPOFF.
Ed
Farmers Branch,#3UPDATE Employee
Tue, April 17, 2012
I see you're from Louisiana. Do you know Sookie Stackhouse or Vampire Bill? You spell like you're from Bon Temp.
hellraiser79
USA#4General Comment
Wed, December 07, 2011
"Yep hey there little man and I mean little. I can prove all my stuff can you. I can prove it all i ant all mouth like all theses other people and YOU"
Yes I can, prove it. Youtube those conversations. Post links. Little huh? Boy, you'd be turning tail and scooting away....but that's not the point. Your little mind is just to fragile to comprehend what we are saying to you.
"Thanks guy keep it up. This keeps proveing PROVING my point what kind of people theses THESE people COMPANIES our and theses THESE so called great call centers, ARE hire HIRING"
Are! Its ARE not our. Secondly, you keep "proving" our point, post after post, with your rambling statements.
Your spelling and grammar are terrible, what "successes" have you had? Talk talk talk, I have my Bachelors degree in Business, ran a million dollar land survey company in Florida for years. I love my job, helping people out, engaging them in conversations, solving their problems.
At this point, I don't even care if Geico did what they say you did, you deserve it. Someone needs to talk to you the way you talk to others....the golden rule must have passed you by. Intelligence, kindness and common sense....those dogs don't hunt for you do they? lol
Daniel and Pam
Hammond,#5Author of original report
Mon, December 05, 2011
Yep hey there little man and I mean little. I can prove all my stuff can you. I can prove it all i ant all mouth like all theses other people and YOU
Thanks guy keep it up. This keeps proveing my point what kind of people theses people our and theses so called great call centers hire
I screen my people and do a back ground check and they our recorded at all times.
OO ya I can prove all my talk and all my successes and I dont work for no dum call center
I own a telemarketing room Were you have to be nice and not no dum a** like you
We our true country people
What you wrote proves you dont have a respectable bone in your body and you dame sure ant country our a buisness person all talk is all you are and a dum a**
hellraiser79
USA#6General Comment
Mon, December 05, 2011
I've never read from a script, I work to help the people who call in. I would have put forth an ounce of care if your insane self called in. Get more files with honey than with sugar. I'm country also, but I carry myself with a bit more class and intelligence than you. I've never spoke to someone rudely or hung up on anyone. You claim to run a business, yet cannot even communicate in an intelligible manner.
Here is a free tip, see the check mark with ABC when you are responding? Its spellcheck, use it.
Also, you give consumers a bad name, demanding dicks, who think everyone is out to screw them, thinks in their delusional minds they know a lick of what they're talking about....You, sir, make me sick. You are the definition of a worthless individual. Keep thinking you've busted this and had that licence....amazed you even know how to turn a computer on.
Keep on thinking your the victim....no real "country" person would act like you.
Daniel and Pam
Hammond,#7Author of original report
Mon, December 05, 2011
If any off yall would work for me I would fire yalls a ss I have rude people to But when they our talking nice like my wife was and one of my employees would of done what GEICO did they would be fired so fast That is what is wrong with BIG COMPANIES businesses today they don't have the same morals as they did 20 years ago They care about one thing only MONEY and How to screw the consumers and think the call centers they hire will hire good people that know the business they our in and not read from a script and be nice to people that our mad YA THE PEOPLE OUR MAD They Might have the right to be But these call centers our rude say any thing they want too and cause more trouble for that company.
That is why I run my own tellmarketing room not some snot nose BRATS that think they can say what they want tooo and not try and resolve the situation in a respectful manner and make sure my employees knows what they our saying our come get me not a fake supervisor This is why some good companies look at people profile on the internet and also look at these site like this one and see what they wright and then can there a sss
I also had insurance License to do claims and also to do policies 25 years ago and Hey CONSUMERS DO YOU KNOW I was the only one takeing the class That had any construction experience and also knew how to work on vehicles Then when i went in the field it was a joke some of the adjusters didn't even know how to read a tape measure our what a transmission cost.
YA we our country people BUT WE KNOW HOW TO DO FIX ANY THING AND NOT LIE TO OUR CUSTOMERS AND RIP THEM OFF and be RESPECTFUL TO ALL PEOPLE RICH, POOR, Smart, not to SMART , ALL PEOPLE
The way I was raised was not to lie our cheat any body and That is all the so CALLED INSURANCE COMPANIES DID and I quit to because I wasn't going to be lying and ripping people off AND back some dumb but up that was lying to a consumer and trying to screw them.
Daniel and Pam
Hammond,#8Author of original report
Mon, December 05, 2011
I love it Try yalls best, all yall want We Have 3 calls in and all recorded Thanks keep it up
SHOW THE WORD WHAT TYPE OF PEOPLE YALL OUR LYING AHOLES
We have a perfect driving record
OO Ya I use to have insurance license and quit because how insurance companies would pay me more to make sure the claims report pay the insurers less the what they really need
I turned them in then there was 3 major companies doing that and got fined big time.
THANK YOU AGAIN Yall keep proving my case so keep lying and keep trying to put people down
Daniel and Pam
Hammond,#9Author of original report
Mon, December 05, 2011
This proves my point look at their ( GEICO ) response
Ya I got your moron Yall our the morons I recored it too and have yall at first telling my wife yall were going to screw her and wouldnt let her talk at all Then Thats when I got on the phone WHy dont you come down here and say that in my face for I can kick your ahole.. Chicken poops
AAAAALLLLLLLLLLL poor baby dont like when some got the upper hand on yalls dum a*s Thanks for the comment
HEY CONSUMERS SEE WHAT TYPE OF PEOPLE THEY HAVE WORKING FOR THEM They our just like this ahole think they can say and do any thing they want and get away with it
DONT LET THEM... SHOW THESE PEOPLE WE OUR THE CONSUMER AND WILL NOT LET THEM TRY AND REPP US OFF AND TALK LIKE THIS TO US AND OUR FAMILIES
Please Tell every body you talk to I will I own my own buisness and see about 4000 people a yaer WE can stop theses people and hurt there pocket books
Thanks GEICO
Ken
Greeley,#10Consumer Comment
Sun, December 04, 2011
Foul mouthed, semi-literate morons such as yourselves.
Self righteous and NEVER wrong too....right?
I would have blown a coach's whistle in the phone before hanging up on your ignorant butts.
I think double your original amount for your insurance was a nice touch...motor mouths.
hellraiser79
USA#11General Comment
Sat, December 03, 2011
I work in a call center, I know your type, we have to interject and talk over you because you won't shut up and listen. You got hung up on for talking inappropriately and cursing, Id do the same dang thing. Talk big over the phone but Id dare your cowardly selves to talk like that in person. You get treated how you treat others, calling someone names shows ignorance, rudeness and general disrespect for someone trying to help you and do their jobs.
When I call someplace, regardless if there is a problem with something or not, I don't take it out on the poor person answering my call, hell they can possibly fix the issue for me! I am more apt to help someone if I get treated like a human, be pleasant, polite and you'll get it solved much faster and to your satisfaction than being a jackass. When will people learn? What happened to civility and common courtesy?
Besides I am sure there is a complete lack of you being truthful, did they find those 2 speeding tickets you tried to hide? That DUI?
Daniel and Pam
Hammond,#12Author of original report
Sat, December 03, 2011
Wouldn't you call someone names when they try to rip you off and are rude and hang up on you when you are trying to conduct business with them. They also tried to over talk my wife and then tried with me but I stopped them in their tracks, that's when they hung up on me, even a "so called supervisor" was rude and hung up on me because they couldn't get away with ripping us off, we caught them on their own game.
hellraiser1979
United States of America#13Consumer Comment
Fri, December 02, 2011
So...you call them ranting and raving like inbred morons, threatening them and cursing....I know you type. Everyone is an A hole, but you are innocent and calm...sure....I have a 10 foot wang. I can tell by your illiterate posting that you didn't read the details of your payment plan. Take a hard look at yourselves before calling someone an "a hole" and rude.
Be very interesting to listen to the recorded phone call and hear the real tone and ignorance of the caller.