- Report: #1319913
Complaint Review: GEICO - Gitzville, New York
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GEICO
300 Crosspoint Parkway Gitzville,, 14068-1606 New York, USA
Phone:
1-800-841-3000
Web:
geico.com
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GEICO Austin Fisher I added my daughter to my Geico Ins. policy. She purchased a new leased car, moved to FL. I called to remove her, and they wanted her new carrier. Getzville, New York
I am writing in regards to Geico and their intrusive and controlling way they handle their business practices.
I added my daughter to my insurance policy via internet. She dicided to buy a new car and move to Fl. at which time, I called Geico to remove her from my policy, late May, 2016. They said they couldn't remove her until they knew her new insurance company, which I did not know. She is 21. They insisted to the point of harassment, so I said I would like to cancel the whole policy. I had an electronic paymet taken out on 5/26, and wanted to cancel due to unsatisfactory tactics on their part. He said I would have to report my new insurance company or sign a release of services. I signed nothing at the conception of this account, it was via internet, so was the addition of my daughter.
This went back and forth for several days, I obtained another Insurance provider, and discontinued payment. They continured emailing bills, payment schedules. I called. They had received my new information however, they wanted my daughter's new insurance company's information. I explained, she is 21, in the state of Florida, and I can't make her or her new Ins. provider send you the inforation, when it is not their jurisdiction.
I just received a pink Cancellation notice with a demand of $703.43, with a balance of $1,683.43, which is twice as high as before, and I did not agree to this, and I cancelled them, and retained another on June 24th. I owed them nothing!
I am prepared to go to any lengths to hold these people accountable. They have stocked me, harassed me, and now are trying to ruin my Ins. record by issuing a Cancellation Notice for non payment?
1 Updates & Rebuttals
Ex Employee
mineola,New York,
USA
Intrusive and Controlling
#2UPDATE EX-employee responds
Wed, August 17, 2016
Alas, tihs is the way carriers do business these days-a far cry from when I was there.
Geico does NOT need your daughters insurance information, nor do they really care.
The first misatke you made is to give them your credit card information. You should have just cancelled the card and the credit card company would give you a new one.
They will harrass you for 'non-payment of premium' for a while, and then file an FS-4, with New York State of Motor Vehicles.
Don't give in the the harrassment.
