- Report: #1301945
Complaint Review: Geico - Nationwide
-
Author Not Confirmed
Why?
Geico
Nationwide, USA
Phone:
301) 986-3000
Web:
www.geico.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Geico unprofessional,shady,a scam Nationwide
Feb 22nd my car was involved in a hit and run accident while my car was parked in front of my mother in law house. I filed the police report and filed a claim. Two months later on 4/25/16 I received a letter in the mail from Karla Favors- Geico adjuster (478) 744-5637 saying my claim was not going to be paid for because they couldn't find proof of the date. What more proof could they need from a police report? Geico than got a special investigator involved Eric Long (***)***-**** who required me to give bank statements, phone records, police records, proof of employment all because I wanted my car fixed. Geico has treated me like a criminal in all of this and my car still isn't fixed. Not once did I ever get offered to get put into a rental or anything. I am fed up with Geico, and I need my car fixed. This is absurd. Eric long than request that I do an EUO with Jessica Dimas ((hidden)) who never contacted me back afterwards. Left several voicemails with her for the outcome and nothing. I even reached out to Karla favor's manager at ((hidden)) who NEVER answers her phone. I never dealt with a company like this before.
1 Updates & Rebuttals
Ex Employee
mineola,New York,
USA
Fixing Car & Investigator
#2UPDATE EX-employee responds
Wed, August 17, 2016
All the facts are not listed here. Is this the only claim you are making? Generally, investigators are assigned if there are inconsistencies in stories. An investigator would NEVER ask for banking records, phone records, etc. for just a property damage claim.
