- Report: #311274
Complaint Review: Gem Shopping Network - Duluth Georgia
-
Author Confirmed
Why?
Gem Shopping Network
3414 Howell St Duluth, 30096 Georgia, U.S.A.
Phone:
770-622-5505
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Gem Shopping Network The worst TV Internet company EVER!! Duluth Georgia
I ordered a "super, dark neon tanzanite" in mid October. The cost was $2065. It took them no time to charge me. When I got the stone it was no more special than 2 other tanzanites I already had. I immediately called, received an RA number and returned the stone for around $20 shipping. I tried to be patient but to me $2000, especially at Christmas, is a lot of money. I emailed them twice before receiving a "pat" reply which basically was that is "how they do business". I finally reported them to the BBR at the end of December. My account was finally credited around 1/12/08--much more than 60 days. Not only that, I was not refunded the entire amount. (they took off shipping & handling) The BBR asked if I had been satisfied with the outcome to which I said no. The BBR said it did not matter how I felt--the case was closed. I have purchased from many TV/Internet shows.
This is the worst of any of them--they are in the lowest of low classes by them selves! I have never not received a complete refund--but that is "how they do business". As I told BBR that is just an excuse to mess with people for their inferior products and service and that does not make it right.
Patricia
Harlem, Georgia
U.S.A.
This is the worst of any of them--they are in the lowest of low classes by them selves! I have never not received a complete refund--but that is "how they do business". As I told BBR that is just an excuse to mess with people for their inferior products and service and that does not make it right.
Patricia
Harlem, Georgia
U.S.A.
