- Report: #405071
Complaint Review: Get Snuggie - Wallingford Connecticut
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Author Confirmed
Why?
Get Snuggie
www.getsnuggie.com Wallingford, 06494 Connecticut, U.S.A.
Phone:
800-663-8166
Web:
N/A
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Business Rating:
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Get Snuggie Unable to Cancel or Question Order - FALSE PRICE Wallingford Connecticut
I ordered two snuggie blankets from the phone in order number. I was told each would be 19.95 plus 7.95 shipping and handling. I was told I must wait 2-6 weeks for my order to be processed.
I decided to check the status of my order, and I found that the website offered would not load. I called the number provided where I was only able to listen to the status of my order and the price. The price was $71, $20 more than what it was supposed to be.
I was given a number to a real person in customer service, but when I call using my cell phone I hear music for a few seconds then it disconnects me.
So now here I am, unable to cancel my order or to question why I am to be charged more than I was told. I have to the bank and see what I can do to stop the billing.
Kyle
Crete, Illinois
U.S.A.
I decided to check the status of my order, and I found that the website offered would not load. I called the number provided where I was only able to listen to the status of my order and the price. The price was $71, $20 more than what it was supposed to be.
I was given a number to a real person in customer service, but when I call using my cell phone I hear music for a few seconds then it disconnects me.
So now here I am, unable to cancel my order or to question why I am to be charged more than I was told. I have to the bank and see what I can do to stop the billing.
Kyle
Crete, Illinois
U.S.A.
1 Updates & Rebuttals
Wilson
Walnut Creek,California,
U.S.A.
Don't buy Snuggies. Deceptive pricing. Buy Slankets from QVC instead.
#2Consumer Suggestion
Sun, January 04, 2009
The Snuggie company does not tell you on their getsnuggie.com website or on their telephone ordering system that they charge you $7.95 for EACH Snuggie. So if you chose to pay for two Snuggies and got two for "free", you have to pay the outrageious $7.95 for each lightweight Snuggie. I think the Snuggie company only sells the products in sets and thus they make a lot of profit on the postage and handling of $7.95 per Snuggie. I had purchased the comparable Slanket from QVC.com, which I received in four business days, and the Slanket is very comfortable and weights next to nothing. My three Slankets came in one box and QVC only charged me $11 for total shipping and handling. Snuggie charges $19.95 x 2= $39.90 (Snuggies, you pay for 2 snuggies, you get 2 free) $7.95 x 4 = $31.80 (shipping for 4 snuggies) ===== Total $71.70
