I'm a Gold provider on Getafreelancer (GAF). i have have a good time
during working on this site in past but now i'm really disappointed
about it. Reason is because they suspended my account in a long time
and now stealing my money from my account. They have been taking my
business down.
This problem happened the same to my company account and some my clients and friends.
For my company account:
21, November, 2009: they sent an email to tell the account to be
suspended and require to provide id card scanners to be solve. I've
uploaded my ids (i'm a delegate of my company to make transaction on
GAF). In this account was keeping 180$
1, December, 2009: After long waiting time and post many request via
tickets, they sent an email to ask about relationship between my
company account and my account. I ask my company to upload my company
id license scanners to approve our is separated.
10, December, 2009: They suspended my account without reason. ( 2
suspended account activity only made right time our withdraw nearly
completed). My account was keeping 500% and with a escrow and some
willing payment from projects i've been working. I've provided my id
card scanners, opened many tickets, even spent the whole night to wait
they on support online but they were never there. And until now, there
is no any response from their to resolve for us.
Today, 22 December 2009, there is an email from GAF to tell me they
chargef 19, 95$ ( it's 12$ in past and no notice about this change)
from my account for Gold fee which I couldn't use any more. We lost
every projects and escrows. At this time, i know i lost every money in
my account and my company account
Some my kind clients and friends tried to help us by using to open
tickets but they was also disappointed like me once there is no
response from GAF.
It's too big surprised that when i came to find how to contact directly
with GAF via email or phone, there is nothing there. They don't have a
real address and no phone number. How big surprised!
I'm attaching some images as proof about the ways GAF work and warning
every one who working or having a plan to work on GAF: BE CAREFUL.
They're trying to stealing your money. Try some another posts from this
site or on internet, you will understand what should do.
Outside, there are some really good freelancers you can trust to work on. Get far away GAF from now. Also thanks to this site. It help me to get better now. You have a really good job. I've thought to build the one like that but it don't need any more now :)
Regards, ================= FGC Techlution Director Khanh ****