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  • Report:  #562547

Complaint Review: GETAFREELANCER.COM - FREELANCER.COM - Internet Internet

Reported By:
Freelancer from Getafreelancer - Nairobi, Internet, Kenya
Submitted:
Updated:

GETAFREELANCER.COM - FREELANCER.COM
Internet, Internet, United States of America
Phone:
Web:
www.getafreelancer.com
Categories:
Tell us has your experience with this business or person been good? What's this?
I have been a working for a few months on Getafreelancer.com. I have been receiving my payments from jobs I complete from clients all over the world. Its only recently when they suspended my account and froze my funds on allegations of having two accounts.

They asked for a scanned copy of ID which I did and since then they have been silent.Its over a week now and they dont seem to get bothered. I would like to warn anyone who is interested in working at Getafreelancer.com both as a provider to be cautions and move to other similar sites. Be warned since a simple google check of scam and getafreelancer brings a zillion complains. I wonder how all this people can be all wrong whereas the competitors dont have such a big number of scam report.

If GAF as its commonly know is not a scam let the owner who frequents this board answer the why here. I will create a blog to chronicle all this and to assist other people who might get lured to this s**t hole scammers website.


3 Updates & Rebuttals

Freelancer Support

Sydney,
Australia
Freelancer.com's Response

#2REBUTTAL Owner of company

Tue, January 25, 2011

We appreciate your feedback about Freelancer.com

Please note that we do not respond to customer issues on public forums. If you would like to contact us directly our Support Team are available 24/7 here or email [email protected].

If your complaint is regarding a legal or compliance issue you can email [email protected] or write to us at PO Box 1121, Double Bay NSW 1360, AUSTRALIA.

Freelancer.com is the world's largest global outsourcing platform with over two million registered users. We value feedback from our users and would like to take the opportunity to improve wherever we can.

Kind Regards,

Freelancer Support Team


Freelancer from Getafreelancer

Nairobi,
Internet,
Kenya
Does silence means consent for Getafreelancer

#3Author of original report

Wed, February 17, 2010

This are the updates, I dont know who is gonna come to my rescue here. I have waited for quite a while on this. I guess its time to start a blog to chronicle and start optimizing it on SEO for all to know. My GAF username btw is mullama00 FYI MR.GAF.  This is the last email I sent you guys several days ago, at least  some courtesy to reply.

" Hi, For the past month I have gone through the most frustrating time
in my freelancing career. I was awarded a project by a buyer who
happens to have an id similar to mine and after submitting all the
documents for identity and a million of back and forth emails. You
finally lifted the suspension and I can now access my account. In the
past two weeks after that whenever i withdraw the funds and waiting
for a whole week the transaction is reversed. I am tired of this games
because they don't seem to add up, what was the point of lifting the
suspension and i cant withdraw my hard earned cash? Please give a
definite answer regarding this we stop wasting time.The funds means a
lot to me but I will update your mischief on all other avenues online
I can get hold of. "


Oscar.

Report Attachments

Freelancer from Getafreelancer

Nairobi,
Internet,
Kenya
GAF adding Salt to injury :

#4Author of original report

Thu, February 11, 2010

After pointing the guys at GAF to my report here they activated my account and I can log in to my account. However they want me to continue working more for them for FREE.

This is absurd for lack for a better word. At first I thought it was a problem with their system when I initiated a withdrawal and waited for a whole week for payment then the  transaction was reversed. It happened again till I raised a ticket only to be pointed to the initial problem we had.

Why cant you explain why this happened in the first place if you don't want to steal more from me by lies that the accounts have been reactivated and only to limit me from withdrawing my earnings. It's either the account is banned and funds are frozen or they are available for withdrawal.
 

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