Diogenes
Cleveland,#2Consumer Comment
Tue, May 30, 2017
I am a mechanical engineer. I have a 3.5 kw Ginlong generator. I believe Ginlong makes quality products. Form my experience, I give strong recommendation to Ginlong generators.
I would give great credence to the people at Ginlong.
The complaint strikes me as funny. Shipping costs, as you should expect, are rather high to ship a device as heavy as a generator from China to the US. I remember Paul - seemed like an unusual name for someone in China. Anyway, Paul kept telling me I wanted DHL to ship it. I kept telling Paul that DHL was too expensive. I found a different, "cheaper" way to ship it.
It turned out my way was cheaper - a few dollars. But, the extra headaches, work, and worry made it so much more expensive. Paul was right. I wanted DHL.
In my experience, Ginlong is quality. I think the OP must be doing something wrong.