- Report: #643650
Complaint Review: Global Life - 325 Jimmie Leeds Rd. #7 New Jersey
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Author Confirmed
Why?
Global Life
325 East Jimmie Leeds Rd - #7 325 Jimmie Leeds Rd. #7, 08205 New Jersey, United States of America
Phone:
609-748-1700
Web:
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Global Life Failed to follow up on his promise to correct his companies shipping mistake. Incorrect item was shipped. 325 Jimmie Leeds Rd. #7, New Jersey
On 6/30/2010 I placed an on line order with this company. It was OnlineOrder_00473650. The order was shipped in a timely manner, but they shipped an incorrect item.
I have sent numerous (12 total) E-mail messages. I requested a return authorization number and a paid shipping label so that I could ship the incorrect item back to them.
I was assured twice that the correct item would be shipped out by a support person that signed his name as - Rob GLE INC.
It has been approx. one (1) week since I sent them my last E-mail and have yet to receive a response.
It has been 85 days since the original order was placed on line and I have yet to receive the correct item or the requested materials to ship the incorrect item back to them.
It is my opinion that this company has a VERY poor customer support system and should be listed due to this ongoing problem with the company.
