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Global Network Communications misleading call charges on public payphones - overcharging actual calls Bronx New York
I used a public pay phone owned by Global Network Communications that was CLEARLY marked in 2 places that ALL CALLS WERE $.25 ... including LOCAL.
When I went to make my call, the cost was not $.25, but $.50. I needed to make the call so I paid the extra cost with the intention of requesting a refund.
I immediately contacted Global and informed them of my problem and they said to call 211 for a refund, the phone was mis-programmed. I told them I tried and that although I was connected to the 211 recording the keypad did not respond. He then said the phone was broken.
I again asked for a refund and he said they cannot do that.
If you need to use a public payphone..... look on the information for who owns it (usually on the bottom left or right)
DO NOT USE PUBLIC PHONES OWNED BY GLOBAL NETWORK COMMUNICATIONS IN BRONX, NY.