Yvonne
Prundale,#2Consumer Comment
Wed, May 12, 2004
Hello Eric: I just had my van repod today. I talked to a rep on the 4th of May and we made an agreement I could make to payments for March and April this Friday, the 14th of May. She gave me the numbers for posting, etc. Then today, I went in my driveway and found a tow truck hooking up my van. I told the GMAC rep. and he seemed surprised when I brought out my calendar with notes and names and numbers, but said he couldn't release the vehicle because it was already hooked up. I called the rep number where I made the agreement to pay day after tomorrow. Their notes said something about me trading the van in and nothing about the conversation with Anna. I asked why Anna had not told me of the urgency because I would have taken $ out of savings. He said they can't "threaten" repossession. I would not have taken it as a threat, just appropriate notification. The CA laws have changed and it is not necessary to notify the consumer re: repossession. The GMAC rep said they are only allowed to ask for payment. WOW Laws need to be changed to protect the consumer more. This seems deceptive to me. I can prove the agreement because I have specific numbers to send the payment via moneygram that i could not have gotten any other way. Big businesses are slowly squeezing the middle class into oblivion. If anyone knows of consumer sites to contact legal reps to change laws to be more fair to consumers in vehicle loans or any other financial consumer advocacy, please let me know. Thanks